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Unexpected error which still hasn't been resolved


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By Disap.
6 years ago
Hi.

I made a deposit at dafabet casino. I tried a few games and got the message unexcepted error and couldnt play.

I contacted the support team and follow the instructions they gave me (the ordinary really, try different browsers, clear history, reboot and so on). It didnt work so I send in a email with a screenshot of the problem. About 5 minutes later I recieved a email saying there was nothing wrong with my account.

I tried the tip they gave me, again, on three different browsers, on both desktop and mobile but the error accured again.

I contacted the support again and send in another screenshot. After a few minutes I got a email saying there was nothing wrong and instructions of what to do.

Well, i tried and the problem dont seem to be with my devices and the support team isnt much of a help, just keep repeating what i already tried to get the games going.

So far it hasnt been a pleasant experience on this casino, not just because of this matter but this does not make it better.
Disputed Casino Dafabet Casino

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Dafabet Casino Complaint Stats

Resolved 1299 / 1364
Avg. Amount $1,077
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
Issue with withdrawal error 310

Hello,

Userid- <removed>

I am a regular Dafabet user and have been actively using the platform for some time. For the past two months, however, I have been completely unable to withdraw my funds. Every withdrawal attempt returns the same error message:

"Sorry, there was an error with withdraw code: 310."

The problem has persisted for over two months now. I first reached out through Dafabet's live chat support but received no meaningful resolution. I then escalated the matter by emailing their support team, but I have only received automated replies that have nothing to do with my actual issue.

I want to emphasize that my account is fully KYC verified, and I have already submitted all the required documents. There are no pending verification requests on my end, which makes this withdrawal error even more frustrating and unjustified.

I currently have approximately ₹105,000 (INR) held in my account, and this error is preventing me from accessing any of it.

I found AskGamblers through strong recommendations from users who have successfully resolved disputes with online casinos and betting platforms here. I would sincerely appreciate your help in investigating this matter and helping me recover access to my funds.

For privacy reasons, please mask any personal details, including my user ID, in any public communication. I have attached the relevant screenshots showing both the withdrawal error and my account balance.

Thank you for your time and assistance. I look forward to your response.

Chart Pointer
79h left
₹107,323