Hello! I made my first deposit in Betsupremacy,ag on 10/03 and claimed the first deposit welcome bonus. After that, I tried to wage the money + bonus, but I couldn't because all the bets got a "rejected" status. I contacted chat, many times, but they never helped me. They only said I must contact an e-mail - [email protected]
I sent at least 6 e-mails since that moment and until now I got no asnwer. I ended to cancel the welcome bonus because I was affraid to lost my real money, since I could not complete the wagering requeriments of the bonus due to that software error.
Recently I ask a withdrawal of my money, which is pending. I tried to talk with chat support about get my money back, but they gave me the same asnwer "contact [email protected]".
I would like to ask for your help to lead them fix the error or at least to get my deposit back.