Software Issues - Page 13

Wild Jackpots Casino - Blatantly ignoring me and trying to not return rejected live bets

evolution case id: SD-997031 (closed june 15/2020)Casino case:? wont disclosewhat happened: i was playing on evolution live blackjack tables when ...

Cool Cat Casino - Failed to assist with obvious account related glitch

I apologize if you are receiving this complaint for the second time, but I thought I had submitted it last night and then when I returned to my ...

Bettilt Casino - Withdrawal window bugged

Hi! When I'm trying to make a withdraw I use the Visa/Mastercard method (same as I used to deposit) but it looks like this:https://imgur.com/a/ ...

King Billy Casino - Feature win was cancelled incorrectly

Hi Team,Have noticed a 'glitch' if you will with some platforms 'anti bonus abuse' functionality which incorrectly cancels legitimate win.Below are ...

Platinum Play Casino - Evolution Software Glitch, Casino Not Investigating Properly

Was playing monopoly pive run through evolution gaming. Betting consistently 20 on 4 rolls nothing went wrong. All of a sudden when they hit and it ...

Casino X - No payout from winnings

On May 22 it was Friday playing at the casino, I bought a bonus that can be checked in the account history, I managed to win a significant amount, but ...

Bovada Casino - Missing Winnings

On April 19th, I was playing Pandas Go Wild and hit the bonus on $2 a spin. I revealed 100x + 5x + ? (I didn't see the last number) and then received ...

RooBet Casino - Money missing from my account

I started betting on Crash on 04/23/20 until, until I saw a notification that I had withdrew $21 from my account. I tried to see if it went into my ...

BetOnline Casino - Problem with Live Dealer Blackjack bets

I was playing Red live dealer blackjack. Due to some maintenance on the server's end, they cancelled my bets and that particular hand was never played ...

EUcasino - Not happy how they 'investigated' a game glitch

Was playing ‘Gods of Death’ slot on $2 stake and got the random wilds feature which dropped lots of wilds into the screen, the game then kicked me ...

PokerStars Casino - Slot freeze during winning feature

Hello,I was playing at Pokerstars casino, Ginie jackpots megaway slot. When a Genie wilds feature comes, the game is freezing at the payment point. I ...

FlipperFlip Casino - Casino not willing to fix their mistake with maximum win term

Hi,A VIP Manager offered me a bonus of 150 via email on april 27 2020. Which was credited by vip after a succesful deposit of 150. After a long hours ...

Playamo Casino - Unable to access live chat help, poor support

Since the 16th of April I have been unable to open the 24/7 live chat window. I have asked my 'VIP Manager' but she has not responded to this question ...

mFortune Casino - Voided winning due to unproven glitch

On Thursday 9th April, upon playing one of M fortunes casino games “Pick a Pot O Gold”, I won the amount of £1800 after depositing £30. I ...

LuckyThrillz Casino - Game Crashed During Bonus Round

Hi. I was playing the game Bakers Treat on Sunday evening using 15p wagers and at one point the bonus spins were triggered (due to having 3 of the red ...

BetOnline Casino - Did not get paid for Blackjack winnings

To whom it may concerns,I have contacted betonline casino customer service through email multiple times but got no response. Their online chat support ...

Slotum Casino - Missing win after game glitch

After various attempts I’ve finally got the log you requested. As you can see at 15:47 one of the mermaid reels spun in winning a total of 733, ...

4Kingslots Casino - Website kicked me out mid win spin

I have now contacted the support chat several times (Valerie is her name) in regards to this matter and every time I have explained my case and given ...

BetOnline Casino - Software glitches cause, missing funds multiple times

Hi to whom it might concerns,On Feb 12th, I was playing regular blackjack in Live Casino Black Section. Glitches happened at 3 different times causing ...

SlotsMillion Casino - Funds removed after bonus wager

I got 40 free spins in Blood Sucker for Halloween Promotion at slotsmillion. I won 11 Euro and wagered it all and then the money was gone(171€). ...

Betway Casino - Played and won, but my winnings were not added to my balance?!

Hi Guys, I need your help, I played on betway casino today for the first time, I chose the game Immortal Romance and started playing, I got a big win ...

Sportsbet.io Casino - Alleged Playson games loaded under Boongo brand

I would like to report the sportsbet.io site for "alleged" infringement. On the site they have slots with the name Boongo which belongs to Direx NV, ...

Jackpot City Casino - Missing cash

Hi my name is Danielle on September 18,2019 at 12:15 pm I was playing online oink country slots and a few others. I received free games and half way ...

Fank & Fred Casino - No withdrawal received

So this all started on the 5th December 2019. I won $250 and wanted to withdraw it so started the process after sending multiple documents one after ...

Bitcoin Casino - Blackjack glitched on their end and they wont refund me my losses

At 4:46 central time this morning I was playing multihand blackjack pro at bitcoincasino.us and while betting .005 ETH on three hands I hit on my ...

Twin Casino - Winning lines not paying and impossible betsize

Hello,on December 19th 2019 I received 10 freespins in the slot XMas Magic from Play'n Go at Twin Casino during a promotion.Several winnings were not ...

LeoVegas Casino - Software glitches with Blackjack Macao cost me €3,300+

My session was on 8.12 I reported the issue on the same day. I played on the live black jack macao and at least 7 hands got settled wrong. I told ...

Vbet Casino - Software not loading

Joined the site about 2 weeks ago I only ever play blackjack on the casino platforms. Occasionally I might play starburst.Anyway 3 sessions 3 wins not ...