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Slotocash only part of cashout was paid

RESOLVED
Complaint Info
Disputed casino Sloto' Cash Casino
Reason Delayed payment
Amount £ 1500
Posted on October 8, 2014

I won at Slotocash 7500 GBP 6000 was paid the last 1500 is not being paid for months now.

They said they sent a cheque but it is not true as in transaction history it is still showed as being processed.

It is not the first time they lie, they lies before saying the Signup bonus offer I got is not for people in my area, after I submitted a complaint at Gambling grumbles they admitted they have to pay and paid the 6000 the rest 1500 was never paid and they lie about seding a cheque

I dont want a cheque thats another story, I wish to be paid to my NETeller as I wish to keep my privacy with my bank.

Pleae help me getting paid the last 1500 missing, they paid the 6000 they owed, it took months but they did pay.

AskGamblers
Posted on October 8, 2014

This complaint has been reopened as per Sloto' Cash Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Posted on October 8, 2014

Hi

Very sorry to hear of the problems you experienced back in 2011. Please note that any payment issues that may of happened back then do not happen now! We pay players very quickly and regard quick payments as a key part to running a successful casino.

For the record please can you just confirm that final payment did indeed arrive so this issue can be closed.

Sloto

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