I submitted a withdrawal on October 9,2012 and was told it was approved on 10/14/12. Got an email saying their is a problem with the third party processor and they could not give me a date for payment. the 24 of October the email said they would match my 880.00 withdrawal if I cancelled it. I want my cash it has made weary of paying to play at any casinos. I refused the offer and want my cash. It take them about 24 hours to withdraw from your account but do ot have to pay you.