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€10,000
Unresolved
bet-at-home Casino - Verification Problem
Hello, I have a problem with bet-at-home account verification. After i won some money in casino my account has been locked and bet-at-home asked for ...
Resolved
$100
Resolved
Captain Jack Casino - Can't seem to get my $100 withdrawal
So I've been trying to get this withdrawl since October 10, 2018.I've tried three times now to get my withdrawl of $100 from Captain Jack Casino. I ...
Resolved
$1,100
Resolved
Bovada Casino - Sent bad check, now charging me $100 for sending a new one
In September 2018 I withdrew $1100 from my bovado account. A Canadian check arrived a few weeks later. I deposited the check into my bank account with ...
Unresolved
Unresolved
LeoVegas Casino - Let me deposit £39,000 in one night right after making account without any check-ups
Hi the complaint am making is to get a refund of money I deposited to LeoVegas which I believe shouldn’t of been allowed I had opened a Leo Vegas ...
Resolved
$178
Resolved
Planet 7 Casino - Payment delayed again
I have been an online poker player over a decades so when I get bored I do some spinning slots on the side, never even think I'm gonna win something ...
Resolved
£173
Resolved
mFortune Casino - Delayed payment, sick and tired or waiting
It’s been such a dragging long process with mfortune to get my money. I withdrew £172.60 to PayPal and then had to go through a long verification ...
Resolved
€60
Resolved
SlotV Casino - Withdrawal not processed
I would like to complain to this casino because they are holding my money unlawfully and my payout has been in progress for 2 days. I have verified my ...
Resolved
£1,500
Resolved
SpinRider Casino - Account blocked, unable to withdraw balance
I deposited £1500 on 7th August 2018. I didn't gamble with any of it and I received an email almost instantly saying my account was frozen and my £ ...
Resolved
£1,250
Resolved
Dream Vegas Casino - Haven't received refunded money, account frozen
I deposited £1250 on 7th August 2018. I didn't gamble with any of it and I received an email almost instantly saying my account was frozen and my £ ...
Resolved
kr12,713
Resolved
Roy Richie Casino - Withdrawal delay
I made a withdrawal request on the website 6/11. The day after I received an email telling me to complete KYC. I emailed in all necessary ...
Resolved
£30,000
Resolved
Royal Panda Casino - Verification issues relating to 30k GBP payout
Hello, please advise and help me on below.I won 30k GBP on Royal Panda casino.First they questioned where I was playing from, I verified this - ...
Resolved
Resolved
Mr.Play Casino - Stalling my withdrawal
On Sunday 4th 2018 of November I deposited 1000NOK at mrplay.com. Not to my knowledge, I received a bonus of 1000 NOK. I figured what the hell, I’ll ...
Resolved
€5,200
Resolved
Boaboa Casino - Withdrawals being stalled and not processed
hi,So to make a long story short. 2 weeks ago i won 7.5k on Boaboa. My account is verified and everything is in order. Since then i have been asking ...
Resolved
Resolved
mFortune Casino - Allowed me to deposit and play despite active self-exclusion
On the 8th of August my dad and my self asked mfortune by email so self excluded me as I suffer with a mental illness I do not make the correct ...
Resolved
€24,000
Resolved
22bet Casino - Verification and withdrawal issues with €24,000 payment
22bet has been delaying verification for almost a week, and with it the payout of 24.000 EUR. all documents were submitted. the customer service is ...
Resolved
€200
Resolved
24Bettle Casino - Delayed payment on bank transfer
Made withdrawal request of 200 € 11th November. It was approved 13th November. They promised bank transfer would take 2 -5 days. Now it's 20th and ...
Resolved
$525
Resolved
Grand Fortune Casino - Slow payout of winnings
I requested a withdrawal of $800.00 USD on 9/24/18. After my bonus amount of $273.71 is removed, I should receive $526.29. All of the playthrough ...
Resolved
$5,833
Resolved
Slots of Vegas Casino - Will not allow withdrawal
I submitted a withdrawal I turned in all my paperwork looking for a wire transfer they email me and said they had a different account number which ...
Resolved
$3,500
Resolved
Dreams Casino - Delayed payment and lack of communication
I have been trying to get my winnings from Dreams Casino for sometime now. The withdrawl assingned ID numbers are as follow: Request ID 2225099Method ...
Resolved
€400
Resolved
Nissi Casino - Domain closed, €400 simply stolen
I made deposit 220 euro, play in casino and win some money. I try to withdraw 400 euro. They ask documents for verification. Today i want to send ...
Resolved
$1,725
Resolved
Planet 7 Casino - Payment delayed, nearly two months and counting
My withdrawal request of $2000 was received by Planet 7 on Sept. 15, 2018. On Sept. 19, I received word that all of my documents were processed. ...
Resolved
$1,300
Resolved
Planet 7 Casino - Promised payment on Monday 22nd of Oct 2018, but still not processing
I started this process Oct 1st had all paperwork cards forms and such sent back by the 5th got verified the whole bit... the first one was denied ...
Resolved
£414
Resolved
VegasHero Casino - Delayed payment of nearly 3 weeks
I made a withdrawal on 20/10/2018, after supplying all my documents including holding my I.D next to my face, I have been fully verified, however Im ...
Unresolved
€2,101
Unresolved
QBCasino - Delayed verification and payment
Dear Respected Ask Gamblers teamI registered on QB casino, and after completing my wagering requirements, I ended up winning 2101 euros. After that, I ...
Resolved
€1,800
Resolved
24Bettle Casino - €1,800 withdrawal still not received after 10 days
November 3 I pay out a sum of 1800 euros. after an account verification that went well. After a payout you have to wait 48 hours and then they start ...
Unresolved
€2,300
Unresolved
BonanzaGame Casino - Delaying payment since April 2018
In late April this year i won a nice amount of 3513 euro on Bonanzagame casino. After verifying my documents they paid my first withdrawal of 500 and ...
Resolved
$350
Resolved
Thebes Casino - Withdrawal reversed for no reason
I made a withdrawl request on monday 29/10/18, on sunday 4/11/18 i noticed on logging in site that my request had been reversed,i sent an email off ...
Resolved
$1,000
Resolved
LadyHammer Casino - Unable to withdraw winnings due to lack of withdrawal options
So I successfully completed the terms of my welcome bonus and tried to make several withdrawals my most recent being $1000, the only option given to ...