On 1 November 2018 I made a withdrawal to the amount of 232$ via wire transfer. It was approved one month later, on 3 December 2018 (terms and conditions state withdrawals will be reviewed within 7 business days)
A month a half after approval, I have not received any money (terms and conditions state payment will be made 7-10 days after approval)
Two months a half later (from my withdrawal request) I am still waiting.
I update my documents, they are in order, I have sent all information in order to proceed with the payment process.
I have sent them emails but I am getting no response.
Instant deposits but withdrawal takes months. Is this fair?