1, I completed 30€ of no deposit cash chip wagering. After completed this I continued to play and my winnings become over 1000€. When I made withdrawal of 1000€ it has been pended for a while because they said maximum withdrawable amount from 30€ cash chip is 300€ then I answered okay and I cancelled 1000€ and made another 300€ of withdrawal and this has been approved.
2, After this has been completed I wonder how the remaining winnings going to be then I asked customer support and they answered we are going to check about this and notice you when I get answer.
3, I received the answer for my query on Jan.18th. that I can withdraw remaining winnings then I made 700€ of withdrawal. I've been waiting this to be approved but still there's no action.
I have some screenshots to upload but when I attach files and submit the next page become with eek our bad 500 error. I alter png to jpg but nothings changed.
How can I upload the fact?