I have the following problem with Wixstars Casino.
I requested a payment of € 2,700.
Of course, the casino has properly requested a confirmation.
I upload my documents ... identity card, proof of address, proof of payment and a photo with my face and identity card. I have been waiting for 48 hours and received an e-mail.
• A copy of your ID with an official stamp and the signature of your legal representative. (for example, your lawyer).
• A photo of your ID card. (Please make sure your face and ID are clearly visible in the photo).
I uploaded this one day later and the next day an email from Wixstars arrives that the notary will not accept because he is not red.
Then I phoned my lawyer, he said to me there is only this stamp another you do not have.
A copy of my identity card with a notarised deed and photo with my face and identity card.
I uploaded everything until 5 days ago. Proof of receipt, proof of address, identity card, driving license, certified copy of my identity card, my identity card with my face and a photo on which you can see me with the certificate in hand.
4 days later I received this e-mail.
Transfer data with IBAN, BIC, name and bank logo
A copy of your ID card that has been certified by a notary.
A photo of your identity card. (Please make sure your face and ID are clearly visible in the photo).
I received an email again saying that I should upload a notarized copy of my ID that I have already uploaded. And I also uploaded the photo with my face and ID several times.
I ask for help that the profit is € 2,700 and that is a lot of money