Stalling withdrawal process
Withdrawals approved 20.11.18 (originally totally $7700, reduced to $7602- presumably fees).. withdrawal request submitted several days earlier.
Several communications both online thru Live chat and via support on email, confirmed approvals.. live chat say the finance department were responsible for the hold up (after the allocated business days for processing etc had passed) I was then requested to submit my documents to update file, which I did, again, I had previously uploaded these (and they’d been approved for first withdrawal claim less than 3 mths ago.)
Further communications advised that funds would appear any day now. That was last week..
Raging bull has an efficient depositing process - yet absolutely the most appalling withdrawals process.!
Quit stalling and pay my withdrawals please, I won these well within the casino rules/terms/conditions..
Askgamblers - where can this type of complaint be escalated to?
Several communications both online thru Live chat and via support on email, confirmed approvals.. live chat say the finance department were responsible for the hold up (after the allocated business days for processing etc had passed) I was then requested to submit my documents to update file, which I did, again, I had previously uploaded these (and they’d been approved for first withdrawal claim less than 3 mths ago.)
Further communications advised that funds would appear any day now. That was last week..
Raging bull has an efficient depositing process - yet absolutely the most appalling withdrawals process.!
Quit stalling and pay my withdrawals please, I won these well within the casino rules/terms/conditions..
Askgamblers - where can this type of complaint be escalated to?
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.