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Spamming With Promotion Texts


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By Shawn
9 years ago
Message on forum
I keep getting text messages probably 10 times a week and it is very very irritating. I am amazed that it does not have the STOP function implemented. They just want everyone to hate Planet7 I guess.
Please assist.
Contact me at [ email removed ] Signed up through facebook
Disputed Casino Planet 7 Casino
Reason Other

Discussion

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Dear Erick,

Are you satisfied with casino response, can we close this complaint? Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.
User name
Hi fb_102­102­597­842­77302--

Thanks for bringing this to my attention.

I've gone ahead and removed you from all SMS, and promotional emails. Please keep in mind that you may still receive one or two messages/emails during the next few days, as these are pre-loaded and we have no ability to delete you from pre-loaded messages. Beyond this, you should not receive any further messaging/emails.

All the best,

Tawni

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

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