Unresolved
Unresolved
Golden Lady Casino - Misleading information regarding wagering requirements
I first signed up for Gold lady casino last night. The person I chatted with about the different bonuses available was Frank. As I was waiting for him ...
Resolved
Resolved
Casino Adrenaline - Ignoring a closing account request and permits a lot of more deposits
I ask this casino to close my account on August 13th 2015 and this casino never honor my request and permit to continue deposit. I contact the support ...
Unresolved
€4,175
Unresolved
2winbet Casino - Violation of Basic Responsible Gaming Policy
I self-excluded from 2winbet on 3rd August using the self-exclusion link in the 'my account' section of their site. I received a pop up box with a ...
Resolved
Resolved
Slotty Vegas Casino - Unjustified Accusations of Fraudulent Activity
I was on the live chat to self exclude form the site slotty vegas. During the chat I was told that the fraud department had informed the ...
Resolved
Resolved
Club World Casino - Having troubles with my account after a negative review
After posting an anonymous review on this site where I complained about my return to player (87% on 140000 spins lol), the casino rep asked for my ...
Resolved
Resolved
PlayHippo Casino - Allowed me to deposit and play over 2 days then blocked account because of self-exclusion from sister site.
I opened an account with this casino on 12/08/15 and deposited and played through £500 over the next couple of days. I tried to log on on 14/08/15 ...
Resolved
Resolved
Golden Lady Casino - Confiscated all my money without a reason
I was playing on a bonus that I was talked into on a phone call for 914% if I deposited 125 dollars. I did deposit and I had done all my play through ...
Resolved
Resolved
Grande Vegas Casino,do they know what are they doing?
First of all i do know and understand their T&C,but the question is,do they know what they are doing?How can they allow you to play,even claim the ...
Resolved
Resolved
Unibet Casino - Refusing to cooperate with a self exclusion request, giving misleading infornation
i played live casino for several hours continuously and im not control over my playing due to gambling problem and i asked them to withdraw my funds ...
Unresolved
£200
Unresolved
Coral Casino - Excluded account no refund
Created a new account with coral without an issue, deposited £200. Asked the casino before depositing further if I had previously had an account as I ...
Unresolved
£74,000
Unresolved
Coral Casino - Self Exclusion
I recently opened an account with Coral and played the casino slots, winning £74,000 (£74k). Having submitted a withdrawal request my account was ...
Rejected
Rejected
Lincoln Casino - Terrible support
I learned after making a deposit that my account had been reviewed by the management and I will no longer receive any bonuses. I asked the live chat ...
Resolved
€1,000
Resolved
Casino Hermes - Refusing to comply with my request for self exclusion
I have requested to self exclude on 18 July as I have gambling problem. I have since spent over 1,000 euros but they will not help me and don't answer ...
Resolved
£50
Resolved
Casino Luck - Winnings void due to previous self-exclusion
I opened an account on 1st August 2015 and was able to deposit £50without any major issues, with my debit card. I played through my bonus and won £ ...
Resolved
Resolved
Ruby Slots Casino - Using desperate tactics
I posted a complaint against rubyslots for phoning over the past few days. I tried a no bonus deposit on there site like a week ago of 150$ so after ...
Resolved
£500
Resolved
Casino Luck - Self Exclusion Policy Violation
I have been playing on Next Casino for a while, deposited and played in excess of £500 and decided to ban myself from their casino group. A few days ...
Rejected
£70
Rejected
Mega Casino - Their error cost me money
Please refer to my previous complaint about this casino here http://www.askgamblers.com/casino-complaints/i-don-t-understand-why-my-previous-complaint ...
Resolved
Resolved
Betspin Casino - Exclusion Violation And License Issues
I recently signed up and played on this new casino via the link from this website. I made a few deposits and lost, I understand the risks of gambling ...
Resolved
Resolved
LSbet Casino - Giving me the runaround and not willing to help me with self-exclusion
hello is the second one, ive been addicted to the gambling maybe two years, i also self exclusion other accounts that i have without the option to ...
Resolved
Resolved
LeoVegas Casino - Casino let me register even though I am permanently self-excluded there
I self-excluded from LeoVegas on the 28. Oct 2014 because of gambling problems. In January i opened a new account with no problems even though you ...
Unresolved
kr6,000
Unresolved
Vegas Winner Casino not following their own responsible gambling policy
I opened an account with this casino, not knowing it was a sister site to other casinos like: slotsmagic and casinoredkings. After i opened my ...
Unresolved
Unresolved
Casinostugan - Failed in recognizing self-excluded player
The 4. November 2014 i first self-excluded from mobilbet.com for 6 months, which is operated by Co-Gaming limited. A few days later i was able to ...
Unresolved
Unresolved
Jackpot Jungle Casino - Advertises Free Bank Wire, but says there's fee?
Off a $60.00 deposit without a bonus attached. I won $651.63 at JackpotJungle Casino. I found out after placing a withdrawal that as per there terms ...
Resolved
£299
Resolved
Casino770 - Withdrawal process taking forever
Hi, I made my first withdrawal with casino770 on the26/3/2013 and sent all relevant info required to validate the same day, I received an automated ...
Resolved
$350
Resolved
Crazy Vegas Casino - Closed my account due to self-exclusion in another brand, but refused to return my deposit
On 20 February, I deposited $350 with Crazy Vegas Casino. After playing a few games, my account was closed, without warning or notification. I had ...
Unresolved
$50
Unresolved
Spin Palace Casino - Unauthorized withdrawal from my credit card
I joined this casino about a month ago but have never been able to log in as it says user name or password incorrect. Then I went to go shopping for ...
Resolved
£400
Resolved
Coral Casino - Refusing to comply with their own responsible gaming policy, previous self-exclusion not honored
Coral let me open and deposit 400 in a new account. Even though I self-excluded an account years earlier which in their words "was never to be ...
Resolved
Resolved
Thrills Casino - Allowed me to reopen account although a permanent self-exclusion had been in place
Self excluded my self in october last year from Thrills. (see attached file) They have let me reopen an account, using my same mobilnumber as last ...