My complain goes to Crazy Spins casino. The Live chat is never open and they dont respond to my e-mails. i played there on 29.08.15 and deposit
200 euro i won eventually only 250. Anyway i think this is strange that i get no answers and i think its very important that people know this.
its not so funny when things like this happens.
So i will give Crazyspins casino a chance to explain me this unprofessional behavior and apologize too me! I don't care about this 50 euro i won, just take them back! but at least dont take my 200 euro that is my money.
Disputed casino | Crazy Spins Casino | |
Reason | Delayed payment | |
Amount | € 250 |
Dear Player,
Hope you doing well.
On behalf Crazy Spins Casino please accept our apology.
As Crazy Spins is in phase of transition, that's why our support and accounts team is inactive. Transition period we will complete over this weekend and we will be up and running from starting of next week.
I assure you, your withdrawal will be processed in starting of next week. I will also like to tell you new rules and new bonus structure will be more player friendly.
Once again please accept our apologies.
We look forward to seeing you play on Crazy spins.
Regards,
Team Crazy spins
Well, so we have to wait one more week for the million i have Asked to withdraw. IT makes no sense That you keep your site running and let People play When you cannot answer eny emails, your chat is closed and after 2 weeks you tell us That you Are updating your site?!
Nothing makes eny sense here!
You let People deposit but, if they turn over your allmost imposible 60x wagering you should pay fast ore let People know That maybe after 3 weeks we pay you!
This case is not resolved before you pay.

This case has been reopened upon player’s request and we would like to give it one more chance for a successful resolution.
Hey again crazy spins casino! you will probably not answer my message here,but here is whut i have to say before you think that you can take people's money so easy!
I have now send a love letter to your licence provider and told them how much i love the way you work on this scam casino of yours. I hope you will soon get a love letter back from them <3
You promised me to pay me last week like all can see that you wrote to me, and like i thought i dident really trust your words on that! my feeling was correct and it was to bad that i dident read other players experience about Crazy Spins Casino before i deposit! I really hope that people are reading this before
they deposit on your casino, cause that is a lose situasjon enywhey.
if players whunt to give away their money then feel free to deposit on this site.
AND THIS IS IMPORTANT TO KNOW here is a link of blacklisted casinos by the way
guess who is in this list , and not only on the list but the number 1 scam casino
http://www.casinofreebieblog.com/hall-shame-blacklisted-casinos/
feel free to see this as my evidence!
This case is now resolved, finally.
A friendly guy from the financial department just paid me.
my next step was to spread the words on facebook and all over the internett.
just as a revenge but now i can finally relax again.

Based on player's last comment, we consider this case as resolved and it is now officially closed.
Crazy Spins Casino Complaints
- 5 of 13 resolved
- 4 days avg response
- 1 week avg complaint life
- 282 USD avg amount
-
Unresolved
Crazy Spins Casino - Bonus not credited as advertised, no response from support!
$40
Unresolved
Crazy Spins Casino - Bonus not credited as advertised, no response from support!
made deposit ($20) and did not receive %200 match as advertised. should have trusted instincts as had not received no dep spins either. i have msgd ...
-
Unresolved
Crazy Spins Casino - Welcome bonus not given
€30
Unresolved
Crazy Spins Casino - Welcome bonus not given
Hello, A couple of days ago i signed up at Crazy spins Casino because of their welcome bonus being very attractive (200%). I went ahead and ...
-
Unresolved
Crazy Spins Casino - Withdrawal requested but not processed yet, no response from the casino
£370
Unresolved
Crazy Spins Casino - Withdrawal requested but not processed yet, no response from the casino
Hi, I have a problem with this site, I deposited 220£ and won 370£ and I made a withdraw. I have uploaded documents to the site and I don't know the ...
-
Unresolved
Crazy Spins Casino - Withdrawal and enquiries ignored
£1,500
Unresolved
Crazy Spins Casino - Withdrawal and enquiries ignored
I requested a withdrawal on the 28th May. Spoke to online help and submitted my documents on the website and by email. Online help confirmed they had ...
Have trouble with Crazy Spins Casino?