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MrCasinos - Hard to get answers?!

Complaint Info
Disputed casino MrCasinos
Reason Verification issues
Posted on May 16, 2014


i have several complaints. I tried to contact them they have no live chat so i emailed them.

Had sent docs and some questions. This way i cannot ever withdraw because they must check my identity. How if they dont react?

and today they confiscated suddenly my money on ne games 56,05 i build up with free spins winnings.

I was playing and my balance was suddenly zero and i logged out and back in again but still zero??

And when i click verify email i dont receive a link in my inbox to confirm.

This is very bad can you help me and contact them.


Posted on March 9, 2014


We apologise that you have experienced a delay from our support and we will investigate why there has been a delay.

Regarding your problems, we have reviewed and replied to your emails. If further questions or need for assistance, please contact [email protected] to get help from our team directly.

MrCasinos Support

Posted on March 12, 2014

 Player informed our support that this complaint is solved!

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