I have submitted two claims according to their rules, each for 2000 dollars. This was over a month ago. I was verified and have even had an email sent from the Finance department stating The withdrawals had been approved. This was a week ago. The status online is still showing pending. I was not able to connect to online support today. They seem to not be staffed. I sent and email to the finance team asking how long to process and have had no response. I play on many sites and have never had to complain about payouts. This is my first time receiving one from Monarchs. Any help or advice would be appreciated.
Disputed casino | Monarchs Online Casino | |
Reason | Delayed payment | |
Amount | $ 4000 |

Dear @jmb45nc,
Any update regarding your complaint? Thank you.
Monarchs Online Casino Complaints
- 36 of 47 resolved
- 2 days avg response
- 2 weeks avg complaint life
- 625 USD avg amount
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Resolved
Monarchs Online Casino - Deposit not credited, support refusing to help
Resolved
Monarchs Online Casino - Deposit not credited, support refusing to help
I made a deposit on October 23, of $ 25. They have not been accredited. chatting the support he replied: problems with their skriil. a few hours ...
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Unresolved
Monarchs Online Casino - Delayed payment 636,00 Euro, no answers to my emails
€636
Unresolved
Monarchs Online Casino - Delayed payment 636,00 Euro, no answers to my emails
The Monarchs Online Casino no anser my e-mail to pay 636,00 Euro since On Mon, Sep 28, 2015 at 12:05 PM, and anyone answer my questions.Below are the ...
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Unresolved
Monarchs Online Casino - Delayed withdrawal
$150
Unresolved
Monarchs Online Casino - Delayed withdrawal
On, august 13,2015 I submitted a payout $150 because I had received an email informing that the documents they requested had all been approved I was ...
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Unresolved
Monarchs Online Casino - Delayed 150‎€ payment
€150
Unresolved
Monarchs Online Casino - Delayed 150‎€ payment
hello my name is harshit neema. I joined monarchs online casino. They gave me 110‎€ no deposit bonus with 130X wager requirement. I completed ...
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