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Fenix Casino - Will not pay due to unjustified multiple accounts accusations

UNRESOLVED
Complaint Info
Disputed casino Fenix Casino
Reason Casino terms violation
Amount € 3000
Posted on March 4, 2016

Ok im belgian so my english isn't so good but i will ty , so my name is Chen Chun ****, i played on the site i deposit 100 euros get the bonus then i play a lot untill i get more then 3000 euros
so what they said , its i got 2 account on my name and it's not true why will i do another account with my name i got 3000 euros on my account ...
when i ask them to prouve i got 2 name they dont answer and just say the departement close ur account etc ... can u help me ty

AskGamblers
Posted on March 8, 2016

Dear @ChenCL,

Any update regarding your complaint? Thank you.

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