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Casino Complaints

Sixty6 Casino - Given verification and refusing payout by constantly stating verification rules

UNRESOLVED

Complaint Info

Disputed casino

Sixty6 Casino

Amount

$ 110

Chairlee New Hampshire
3 weeks ago

I have given them 3 different types of verification. A government issued drivers license that was denied cause it’s a commercial driving license which is a license with CDL endorsement. Then I gave a utility bill to prove address along with bank statement to prove wealth. Got told they sent to verification team who were going to resolve but haven’t as I asked today and they said I need a passport which I can’t obtain and even if so would take well over a month. I have screenshots of chat. It’s only $110 bucks cashout can’t believe it’s been this hard. I can’t post the screenshots but I have them in case anyone needs the proof

Chairlee New Hampshire
3 weeks ago

They also said they don’t accept CDL‘s as posted above, but then asked me for a clearer picture of my CDL and here is fruit

Chairlee New Hampshire
3 weeks ago

They aren’t going to comment on this they just sent this for my email even though I’ve supplied everything I legally can give them. My advice is black mark this casino as they are horrible and can just cancel accounts and apparently refund me my 20 which I paid so we’ll see if I really get that

AskGamblers
2 weeks ago

Dear Sixty6 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.