Delayed withdrawal
On, august 13,2015 I submitted a payout $150 because I had received an email informing that the documents they requested had all been approved I was to the understanding that within 5 days I would be receiving my money its been near impossible to contact them in regards to this matter I don't know what else to do please assist me in resolving this mater thank you
Monarchs Online Casino Complaint Stats
Resolved
36 / 47
Avg. Amount
$625
Avg. Complaint Duration
17 days
Avg. Response Time
2 days
Monarchs Online Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 33 out of 43 complaints in this category have been resolved.
This operator's average complaint duration is 17 days, while the average duration across all operators is 8 days.