I requested another withdrawal of $2800.00 after I won the $21,000.00 and they responded with this e-mail a little while ago....
On Wednesday, April 22, 2015 9:49 AM, Finance LP wrote:
We have received your withdrawal request; it will be processed shortly.
Please be informed that maximum cashout of the bonus that you used on 04.03.2015 (FOUR24) is $800. This particular limit was determined according to #13 of our Terms and Conditions.
Please also note that according to our policy which can be viewed in #12 of our Terms and Conditions, your future activity in the casino based on your deposits during last 30 days will affect your withdrawal requests.
I responded to this e-mail as follows.......
Today at 3:13 PM
Thank you for your response. I read, reviewed and now understand these policies. As stated before I’m a very heavy on-line gambler and been playing for as long as I can remember. I even had a NetTeller account before the US banned Americans from having an account. I’ve never ran into any issues like this before. These policies are based on your manager discretion. A 10x cash out limit was not stated on my bonus of “Four240”. It is only hidden in policy 13. I did check the box that I do understand your terms and conditions when I signed up for my account. I also understand that based on these policies, I’m not entitled to any of my winnings. I urge you to reconsider these policies. I truly enjoy playing on Loco Panda and want to keep playing. There are 100’s of on-line gaming sites just like this one and I’ve played on many of them. The competition you have in gaining players and keeping loyalty to this site must be a challenge. I assure you that I’m not a player you will want to lose. I really love your site and want to continue to play here but I will not be able to justify depositing any more money knowing that I can’t receive any winnings fairly. I also have many on-line gaming friends and have shared my experience with them. They are all eager to know the outcome before they sign up or consider continuing to play here. I also ask you to check my play. My play through with your site in very strong. I obvious rather gamble with my winning then cash out but the excitement of playing for the chance of winning is taking away when you know you can’t receive these winning anyway. Why would we deposit real money then when we can just play for fun? It’s the same principle. In the past I have had luck on other site but my problem is I can’t stop playing long enough to cash out. I need to play on-line. It’s truly enjoy it. I will never stop playing and I can easily choose another site that does not have these policies, but I hope I won’t have to. As your policies stat, it’s all under the managers discretion. I will just wait to see if I truly am valued as player or not. I have also taken a lot of screen shots of my winnings. My $7000.00 on The Three Stooges, my $21,000.00 on Texas Tycoon and a few others. You really can have luck on this site, I love it. I can’t wait to share them with my friends and would love to post them on chat rooms and gambling review websites but I can not encourage anyone from joining Loco Panda if I know they can’t “truly” win here.
I will let you know what the outcome is when I heat back from them.