Unable to request a withdrawal

I have been a user of casino.bitcoin.com for a few months now and never had any problems, withdrawal were fast (most of the time instant) and my overall experience was great... until Tuesday.

On tuesday I sent a 0.05 btc deposit to my deposit address (which has been the same since day 1) and logged into casino.bitcoin.com and noticed no games were available on the main page. http:/­/im­gur.co­m/X­0FcsfH

Open logging into my profile, I noticed my deposit was credited but I wasen't able to withdraw it. http:/­/im­gur.co­m/k­I8kevV

My deposit on their website: http:/­/im­gur.co­m/s­KiaOuB

I contacted support, which suggested me to update flash (up to date already) and java. I told them they were both up to date, tried 3 different browsers on my main computer, tried safari and chrome on mobile from my cell phones and my work cell phones. They requested screenshots which I provided to their support email and they are now ignoring me. Chat agents either stop answering me, or ask me to wait for the manager...

[b][u]This gives me a VERY bad feeling about anything involving bitcoin.com [/u][/b]

TX id: https:­//b­loc­kch­ain.in­fo/­tx/­b6c­8c0­746­e2f­98f­788­4cf­d3a­ade­875­cdb­6cf­4d8­67d­164­01d­768­1dd­cb6­11df7d3