BetShah Casino - Deposit not arrived

Dear player,

I sincerely apologize for the inconvenience you've experienced. Please allow me to take care of your issue.

Could you kindly provide me with your Player ID? I need it so we can check it in our system.

Rest assured that I am committed to resolving your issue as quickly as possible.

Thank you.

The BetShah Team.

Dear BetShah Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

Thank you for your cooperation.

Regarding the player's concern, I can confirm that our team has carefully reviewed all transactions and identified only one successful deposit of 8000 INR.

Sometimes, misunderstandings can occur when multiple platforms or websites are involved. Please note, due to data protection laws and our commitment to maintaining the privacy of our customers, we are unable to discuss specifics about transactions on different platforms.

Therefore, a player must check if there are deposits made on other platforms and contact the relevant parties involved.

We appreciate your understanding and cooperation in this matter. If you have any further questions, or concerns, or need additional assistance, please do not hesitate to get in touch.

The BetShah Team

If you want proof of payment, you can see my bank statement, you can't say that you paid on another website.I am not mad that I will pay on other website and will tell you what you did on your website. Your payment is in the merchant PayKassma and that UPI was paid on that UPI.Sanjeev's one was changed, Kiran Soni's upi payment was received in Sanjeev's already sent . Contact PayKassma your marchant are fruad and you are fraud my money is lost

Dear player,

The relevant technical team has looked into your deposit case again and re-confirmed that we received only one transaction as follows:
Transaction Id: 313908184172
Amount: 8000 INR

We appreciate your understanding,

The BetShah Team

When I made the first time deposit, the UPI id was :- < UPI ID removed >, when I went to deposit the second time, the UPI id was :- < UPI ID removed >

Both time payment provider PayKassma please add my money

I have already deposited in my Betshah account from the above ID

UPI I'd:- < UPI ID removed >

Dear player,

We've double-checked with the provider and re-confirmed that the only transaction in our system is:

Transaction Id: 313908184172
Amount: 8000 INR

Dear AskGamblers, can you mark the complaint as "resolved"?

Warm regards,

The BetShah Team.

Betshah if you want bank statement then you can ask and AskGamblers team is asking to close the case without problem solve

Dear @Rahul1546,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm you have checked your bank details in regard to your missing deposit.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse to cooperate or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

I have already checked the bank account and also talked to the bank and reached th

I have checked my bank statement and talked to my bank and went to beneficiary.

Already checked and confirm by bank

Dear player,

We've double-checked with the provider and re-confirmed that the only transaction in our system is:

Transaction Id: 313908184172
Amount: 8000 INR

Thank you.

The BetShah Team.

Betshah, I had paid on that payment details earlier also, then it was added, why is it not added this time?

UPI I'd :- < UPI ID removed >

I have paid many times on this UPI I'd

Dear askgamler team,
i have paid on 6th may also i have made two payment now it is saying one payment has come while same is merchant.Now it is saying that only one payment has come, how come if the payment does not come, then both the payments do not come. I have also proof of payment and bank statement

Dear player,

Of course, you can send us a bank statement but I'm afraid we've already checked it more than twice and I can confirm that our team has carefully reviewed all transactions and identified only one successful deposit of 8000 INR.

Sometimes, misunderstandings can occur when multiple platforms or websites are involved. Please note, due to data protection laws and our commitment to maintaining the privacy of our customers, we are unable to discuss specifics about transactions on different platforms.

Therefore, you must check if there are deposits made on other platforms and contact the relevant parties involved. You can also contact the provider on your own.

Should you have any further concerns or questions, please do not hesitate to contact our customer support team.

Thank you.

The BetShah Team.

I have checked my bank statement and also got it verified from the bank.

Dear betshah,
ok first you tell me on 6th may your merchant went to INR 10000 and INR 10005 or not in which he added only INR 10005,How can this happen when I paid the same merchant?
Check my deposit 6 may 2023

Dear player,

I hope this message finds you well. We've done a careful review and we are unable to locate the transaction you are referring to. Rest assured, we have checked all records and data meticulously on the account you've provided us.

Make sure to check other platforms or partners involved and if you might have more than one active account.

It is explicitly stated in our terms of service that each player is only allowed to have one active account. This policy is intended to provide a fair playing environment for all players, and we take the enforcement of this policy very seriously.

Thank you.

The BetShah Team.

Your transaction was done on Betsash and it was done earlier also, check Sanjeev and on Top Hat, you did the transaction earlier also, then it was added. You are doing fraud, you are not doing my money by realise, I have an account, I have already deposited in my account.All times have been added View my all deposit history Same payment details

Dear betshah,
I have only one betshah account tell me which my second account .

Dear BetShah Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGmler
I also set up a chargeback in Betshah Payment Provided Beneficiary's bank and declined the chargeback in Betshah's Beneficiary Bank

Dear AskGmler
I also set up a chargeback in Betshah Payment Provided Beneficiary's bank and declined the chargeback in Betshah's Beneficiary Bank