Resolved
$2,725
Resolved
Club Player Casino - Pending withdrawals
My pending withdrawal has been in that stage since 10/7/20 id#2988338 it's for $550 and another one for $2,300 I never waited this long they took my ...
Unresolved
$5,000
Unresolved
Mandarin Palace Casino - Account locked after winning
I deposited cash and played without using bonuses or incentives of any kind. I deposited $350 over three months. In November I won $5000. I withdrew ...
Unresolved
€2,800
Unresolved
Sugar Casino - Closed account and frozen winnings, no updates after weeks of waiting
Hello. Dear askgambler team I really need your help. I have tried to solve this on my own but this ain't going nowhere. I made an personal account ...
Resolved
Resolved
PokerStars Casino - Account frozen
Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...
Resolved
Resolved
PokerStars Casino - Account frozen
1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...
Resolved
€175
Resolved
AmunRa Casino - No cashout options available, issue still not resolved after 6 days of waiting
On 2/11/2020, I made my first deposit to Amunra casino using Skrill. After playing my deposit through several times I decided to withdraw (175EUR), ...
Resolved
€165
Resolved
True Flip Casino - Not closing account and offering money to continue
Hello. So on 25th of October I asked True Flip casino to close my account due to loosing more than 2 thousand euros.I was mad and sad at the same time ...
Unresolved
$2,500
Unresolved
LiveCasino - Account closure without clear explanation
Hi Askgamblers team,I am asking for your help after a recent account closure at LiveCasino after a rather large win of $2500CAD. I had been playing ...
Resolved
Resolved
Royal Ace Casino - Not able to contact casino or get back into account
I have been locked out my account for about 4 months now sending multiple emails about my account with no response. My account has over $10 in my ...
Resolved
Resolved
22bet Casino - Refusing to block account
I have Tried over 50 times to block my account at 22bet, I send mail [email protected] but the answer is all way “please contact ut under the mail ...
Resolved
€7,600
Resolved
Cobra Casino - Casino closed my account without a clear explanation
I signed up with Cobra casino uploaded my documents (Government issued passport, Utility bill, Card pics, selfie with passport) and took their first ...
Rejected
Rejected
Argo Casino - Won't let me withdraw my money and closed account without any further explanations
On February 7, 2020, I paid 1800 PLN (about 400 euro) to argocasino. I didn't use any bonus, I managed to win. I started asking for payouts. From ...
Unresolved
$41,000
Unresolved
Bovada Casino - Account closure and seizure of funds
Bovada kept going back and forth yesterday they said my account was fine this morning says I have several linked account which I in fact do not I ...
Resolved
$5,500
Resolved
Bovada Casino - My account was disabled and winnings voided
today while waiting for my 5500.00 bitcoin withdraw they disabled my account after being a loyal customer for years i've made over 30k successful ...
Resolved
€150
Resolved
MaChance Casino - Refused to close my account
On the 23/6 I joined the casino. I went on to live chat to ask for a monthly deposit limit to be set. They told me that was not possible and that I ...
Resolved
£107
Resolved
Virgin Games - Unjustified account closure after asking about my withdrawal in their Live Chat, no sign from my payment ever since
I Won 100GBP, went on chat to ask about method issue I did not understand, then this happened...Please note, I have not altered, added to or taken ...
Unresolved
£100
Unresolved
Paddy Power Casino - Account closed without explanation and whether I will receive refund of my £100
Created a PaddyPower account and successfully verified age details with passport. Logged in and deposited £100 and placed a bet. Logged in the next ...
Resolved
Resolved
Melbet Casino - Closed the account and confiscated winnings but refused to refund my deposit
HiThis is a complaint against Melbet Casino. This is regarding my deposit not being refunded and not about trying to get my winnings. I had an account ...
Rejected
Rejected
PokerStars Casino - Does not answer appropriately for my frozen account
Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...
Unresolved
€1,929
Unresolved
APlay Casino - Failed to close my account permanently when asked
Hi - I would like some help and to make a complaint about Aplay casino.I am looking to see about getting money refunded to me that I deposited on ...
Resolved
Resolved
21 Dukes Casino - Account closure after €500 deposit
Hi askgamblers team,Today i made my registration on 21Dukes. First, i gambled the 25 free spins promotion which i lost. After that i made a 500€ ...
Rejected
$17
Rejected
PokerStars Casino - Account has been restricted for too long now
Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...
Resolved
Resolved
PokerStars Casino - Closed my account but wont say why
Hello,After I lost $900 a few days ago, I got an email from Pokerstars 2 days after, that my account was closed. They appeal to the 'Terms of Service ...
Resolved
Resolved
PokerStars Casino - Account Closed While Bonus Active With No Further Information
Hello,I submitted a complaint previously about this issue. It was rejected due to not enough information being available, so I will try to explain in ...
Resolved
Resolved
PokerStars Casino - Account has been restricted for 16 days
My account has been restricted for 16 days for a 'routine security investigation'. Stars didn't ask me to provide any documents or anything nor did ...
Resolved
€1,000
Resolved
LadyHammer Casino - Closed my account after bonus wagering without any explanation
ladyhammer casino has closed my account without explanation and havent aswered my attempts to contact them. i had more than 1000€ left on my account ...
Unresolved
£157
Unresolved
Paddy Power Casino - Account closed without any explanation
I got 50 free spins with Paddy Power Casino and could grow my initial winnings to 157 GBP. My account was well until my withdrawal request. I made 5 ...
Resolved
$287
Resolved
PokerStars Casino - Account is still temporarily frozen
I registered an account in May. Deposited money won a bit. Cashed out same method of purchase. Then account was frozen. I had made 3 more deposits but ...