Complaint #5 Oxi Casino

Account information

By tylercon021

3 years ago

Oxi casino blocked my account back in November. since then I'm trying to get any information why and ask them to provide me with chat logs, I have been ignored since then, they turned off my live chat for me, ignoring the emails but still sending promo email to my account even through its blocked.

I hope you can help me in this situation

Disputed Casino Oxi Casino

Reason Account closure

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

3 years ago

Dear all,

Kindly note that the AskGamblers Complaint Team has just extended the response timeframe for another 96 hours in the hope that Oxi Casino management will soon provide an update regarding this complaint.

Oxi Casino

• Representative

3 years ago

Dear all,

We hope you are doing well and safe. The requested information was provided directly to support@askgamblers.com

Sincerely,
Oxi Casino Team

AskGamblers

• Support Team

3 years ago

Dear all,

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Oxi Casino Complaint Stats

Resolved 1 / 1

Avg. Amount N/A

Avg. Complaint Duration 26 days

Avg. Response Time 2 days