Account Handling Issues - Page 31

5Gringos Casino - Unresponsive for 3,000 Euros

Hello, I been paid and verified by 5gringos I won 3500 euro they paid 500 after they stopped paying. I tried to get my money out they are unresponsive ...

Bovada Casino - Bovada has disabled my account and declined my withdrawal

I have been waiting for 3 weeks for a response to my account being momentarily disabled. I keep checking in and they say that the investigation has ...

GreatWin Casino - Responsible Gaming failed, lost money

On March 1st I sent an e-mail to [email protected] as per website responsible gaming direction. I struggle with Gambling and did this when I was in ...

Novibet Casino - Casino changed the rules

I was playing gates of Novibet. Bought 15 rounds for €20. My multiplier went over 1000x the game ended with 10 spins and said I had reached the max ...

Oshi Casino - Blocked account for unknown reason, runaround between chat and emails

I deposited money and submitted documents for verification, next day i tried to login and i saw a pop-up that showing your account is disabled and i ...

Ditobet Casino - Sent postal code to wrong address then locked 33 000 euro inside account as a consequence

Hi!I have quite a silly case here. My 33 000 eur inside ditobet is locked due to them wanting to verify my address with a letter with a code. They ...

Bovada Casino - Locked my account claiming mock investigation

After the first night of winning all of my money on sports betting, and not violating any TOS Bovada locked my account and it’s been locked for over ...

Pulsz Casino - Account closed while waiting for redeemed funds

website has locked me out of my account. Saying I need to verify my account again and to contact customer support. This is all after I sent a photo of ...

Fairspin Casino - Account blocked all of a sudden with no explanation

I've been registered on fairspin for quite a long, mostly because of their TFS token, to get a passive income, but in order to get a better income you ...

Bovada Casino - Account suspended, waiting 5 days longer than promised 48h

Account has been disabled and haven’t had a solution in 6 days and it was a 24-48 hour investigation. I have a lot of money in there and don’t ...

Slots.Lv Casino - Account under investigation, no info so far

I’ve been losing on Slots LV for months. I finally started winning and now my account is under investigation. All of a sudden I can not call slots ...

Melbet Casino - They lie to me and they didn't give my money

Many years ago I had an account on Melbet but I forget everything about it. Then I decide to bet again but I didn't use my previous phone or email so ...

Stake Casino - Account blocked and accused of forging verification documents

On March 19th, I submitted level 2 verification document to verify my identity.A few minuets later, they block my account and ask me to do level 3 ...

Playfastcasino - Request for permanent self exclusion not honoured

Dear AskGamblers team, I kindly ask your for your assistance with my complaint against Playfast casino; specifically in regards of their responsible ...

PowBet Casino - Powbet limited to 1 CAD per bet and requires rollover of deposit

Powbet limited me immediately after the deposit of $472 to $1 per bet. I did not place one bet, did not wager or do anything. After completing KYC and ...

Magical Spin Casino - Refuses to make payment of 16000 EURO

Hello AskGamblers,I recently made an account with MagicalSpins.com from Norway ( on March 15th, 2023) They accepted my IP Address, which is in Norway ...

Cbet Casino - Stole my money, keeping me in the dark by blocking my account

I registered my account on cbet on Jan 4, 2023, lost a few bets and deposited a few more times. I successfully verified all documents required. ...

UberLucky Casino - Closed account and confiscated balance

Hello, I played sportsbook in UberLucky Casino. Earlier I verified my account (payment details, ID, bank statement, and utility bill ). Today I logged ...

Buumi Casino - Loss limit and cool off violation

Dear Askgamblers,22th of March I wanted a loss limit to my account so I talked to the chat again and they said it was new rules so I need to email ...

PokerStars Casino - Account restricted for more than 1 month and funds retained

My pokerstars account has been restricted for since february 23 for a "routine security investigation" that is "usually completed within minutes". I ...

UberLucky Casino - Steals everything claiming I was from a restricted country

Uberlucky manually changed my country of residence to Australia and then closed the account referring to the regulations point 7.2. Money from the ...

Winawin Casino - Self exclusion ignored, casino let me deposit

There is no facility on this site to limit play,Deposit limits or cooling off. I emailed four times making it quite clear I wanted control over my ...

FoggyStar Casino - Confiscated my withdrawal and closed my account

Hello, today Foggy casino confiscated my withdrawal 325 eur and closed my account. Below is they letter to meHi, Rolandas!Due to violations of our ...

Bovada Casino - Account disabled and under investigation for to long

I received an email two weeks ago from Bovada saying my account has been disabled and under investigation. I reached out and was told to wait 24-48hrs ...

BC.Game Casino - No updates after sudden account closure in the middle of a winning streak

Good day, so I was playing bc.game for the past two years already, my username account is JiL, my account status is level 55 and I have my own host ...

King Billy Casino - Unilateral account closure

I played with my first deposit bonus. I deposited $250, received a bonus of $250, and luckily it was $2841, so I applied for withdrawal. While ...

Kryptosino casino - Account deactivated without any reason

I reached out to live chat support because I only got 60 cent weekly rakeback instead of the 48,17 EUR mentioned in the rewards section.She never came ...

Casino Estrella - Cancellation of a winning bet and account closure

Hello dear! Casino Estrella cancelled after the end of the match my winning bet. At first, the bet was calculated correctly as a win. But after the ...