Account Handling Issues - Page 31

Ruby Slots Casino - Account revoked with no explanation

I recently put in a withdrawl request through ruBy slots for 1000 USD. The withdrawal was pending. I was gathering the necessary documentation that ...

24kCasino - Confiscated my winnings without proving their accusation

24k casino took away my winnings of 142mbtc. On may 15th I requested a withdrawal of 150 mbtc and 142 mbtc were taken away leaving my balance with 8 ...

WestCasino - Responsible Gaming Violation

Dear Askgamblers,On April 21st I've self excluded at Westcasino. Their terms and conditions specifically say that an email is needed for selfexclusion ...

Parimatch Casino - Blocked my account and confiscated funds without any justification

Good afternoon. I disagree with the casino 's decision to block my account and confiscate funds.Support has indicated a several reasons of blocking of ...

Konung Casino - Account locked, $620 withdrawal still not processed

Good day, dear AskGamblers, I had to get a negative experience playing in this casino. The fact is that I made a deposit of $ 100, played in this ...

Playamo Casino - Ignored my self-exclusion request

On Saturday June 7, I reached out to chat support to close my account due to self exclusion. The rep requested why I wanted to close my account, and I ...

1xBet Casino - Cannot login to request a withdrawal

Good day,I opened an account in 1xbet in 1st April 2020. I played in their site and my account was suddenly blocked.I received yesterday this email ...

NetBet Casino - Loss limit not adhered to

Netbet failed to keep me save with a loss limit I requested of £50. I was able to lose over £2000, and the casino are saying they are not to blame. ...

Parimatch Casino - My account was blocked without any further explanations

Hello, I 've been registered with the Parimatch casino since the beginning of March. Recently my account was blocked, and on my page appeared an ...

Playamo Casino - Playamo not returning original deposits

Hi all,Short story, played on Playamo a month ago, I used my cousins debit card with his permission to deposit funds (I understand this is a violation ...

Playamo Casino - Did not refund original deposit

Hi all,I played on Playamo a week ago, I used my girlfriend debit card to deposit funds (200CAD) and won money(100CAD). I tried to withdraw money but ...

Bitcasino.io - Account closed unjustly

I registered for the first time on bitcasino on 30 april 2020 and started playing after making a first deposit by bitcoin.I had never had another ...

PokerStars Casino - Frozen Account no reason and no contact

Have been playing without issue for a month plus then Pokerstars itself froze my Account for no reason and after multiple (14) attempts to contact ...

PokerStars Casino - Account frozen and no response for 6 weeks

Randomly got a message stating that my account was frozen on the 7th April 2020. E-mailed [email protected] on the below dates and have had ZERO ...

PokerStars Casino - Frozen Account

Hi,I have been playing on Pokerstars for a few years now and would consider myself a top tier costumer. However, just over 2 months ago my account was ...

PokerStars Casino - Account frozen and no contact from them

I have been frozen out of my PokerStars account for over 2 weeks now without any correspondence back from them about how to unfreeze my account. I ...

BetsEdge Casino - After making payout they blocked my account and confiscated my winnings

After maiking payout, Betsedge block my account and confiscate my winnings without any reason. After that i realize that they block me on entire direx ...

777slotsbay Casino - Alleged terms violation accusations without any further justification

777Slotsbay Casino cancelled my payout and also removed any gains from the bonus. I deposited on 777slotsbay with a deposit bonus with wagering. I ...

Lucky Days Casino - Complaint against lucky days casino

Hi I would like to make a complaint about lucky days casino - I requested on the 24th of January that my account would be permanently closed with no ...

PokerStars Casino - Account selected for 'routine security review' followed by zero communication

Dear PokerStars casino,Whilst I understand you must be under a great deal of stress with covid-19 reducing your operating capacity in the CS ...

PokerStars Casino - Account restricted with no further instructions

I have received the message below from PokerStars. It has been 48 hours and I have received no instructions from them on what further action is ...

PokerStars Casino - Account Frozen ignoring numerous emails and chat

- Account Frozen April 10th 2020 with approx $85 USD having played a home game with friends. - I emailed support April 10th - no response.- I re-sent ...

Cool Cat Casino - Account closed for no reason after depositing and cashing out winnings

Hi, my name is Christopher < surname removed > and have had my account shut down for absolutely no reason with a pending withdrawal. I found the site ...

Betway Casino - Account closed and balance taken

Hi Ask GamblersI want to put complaint in about Betway. On the 5th May I signed up and deposited £250, taking their £250 welcome bonus. I played on ...

BoVegas Casino - Slow pay for big win

This casino owes me $29,500 as of this morning (documentation attached) They were slow to verify me but that was eventually done. They allow me to ...

Videoslots Casino - Unjustified confiscation of €1,700 deposit

Videoslots collected 1,700 eurosJuly 16, 2019 I passed account verification at VideoslotsOn July 17, I made my first deposit and played blackjack, ...

PokerStars Casino - After deposit account frozen and no reply from support

On the 31.03.2020 I deposit in my account, after that my account got frozen! I tried to get in touch with the support ever since but there is no reply ...

Play24bet Casino - Failed to act accordingly on my account closure request

I joined this casino at the beginning of March. On the 8th March I decided to cancel my account as I believed I was betting too much. In live chat ...