Resolved
£1,085
Resolved
Casino Joy - Don't follow own rules, stalling funds for weeks
Hey, this is how casino joy had been wasting my time from last month.I opened an account thinking it's decent, I deposited money and played and ...
Resolved
£326
Resolved
Red Spins Casino - Gaming crash and account block closures
Contacted redspins customer service 30.04/.2021 for a gaming issue. Assured me they would investigate and get back to me,. free spins crashed on 88 ...
Unresolved
€53
Unresolved
Wir Wetten Casino - Support does not answer more than 4 weeks and remaining account balance is retained
The website www.wirwetten. com is not available to German customers anymore.However, I still have a balance in my account of 53 euro but I cannot ...
Rejected
Rejected
21 Dukes Casino - Unable to log in due to maintenance
I deposited 100 dollars and got a 500% bonus and half way through playing it logged me out and when I tried to log back in it said the site was down ...
Resolved
€750
Resolved
AmunRa Casino - Withdrawal delay, support unresposive
Good afternoon, please help me solve the problem with the Amunra casino. I have been playing at this casino for a long time and have made 19 deposits ...
Resolved
Resolved
Club Player Casino - Waiting for the withdrawal
Hello,This is < full name removed >, I will submit complaint to Club Player Casino for waiting for so long. And this is same case since Feb. until now ...
Resolved
Resolved
Das Ist Casino - Account closing problems
I wanna complaint about this casino not taking the responsible gaming very serious. I use the self-exclusion funktion 28 mai for 1 year since I had ...
Unresolved
Unresolved
RooBet Casino - VIP Account terminated without explanation
On Tuesday 18/May/2021 i received an email from Roobet saying that they will terminate my account because irregularities has been found. I replied ...
Resolved
$1,223
Resolved
PokerStars Casino - Restricted account to play
Hello! One month ago my account was restricted to play on PokerStars. When I contacted through email they asked me to send documents, so I did. But ...
Resolved
$1,252
Resolved
Silver Oak Casino - Account closed after withdrawal submitted
On April 3, 2021 I submitted a withdrawal to Silver Oaks Casino in the amount of $1,400. That same day they sent me an email (screenshot attached) ...
Resolved
Resolved
Silver Oak Casino - Account closed after withdrawal request with no explanation
On April 30th I won 399.00 from the use of a deposit bonus and requested a withdrawal on May 1st. I sent in all the verification paperwork they ask ...
Unresolved
$122
Unresolved
Dafabet Casino - Unjustified confiscation of funds
Good day! I know that Dafabet casino is on your blacklist, but I still hope for your help ...I have created an account at Dafabet Casino. My account ...
Resolved
Resolved
Ruby Slots Casino - Account withdrawal problems since April
My first ticket was rejected because I didn't include enough email communication. Here are the emails stating my case. because they refused to pay me ...
Resolved
$3,194
Resolved
Rich Casino - Account disabled after making a withdrawal
My account was disabled after I requested a withdrawal. I have been playing this casino for a year now love the games and the site till this happened ...
Resolved
€84
Resolved
Lucky 31 Casino - Casino misinforming me of restricted access
I signed upto lucky 31 casino after receiving a link from a 3rd party advertising this casino to uk players stating 'new to uk'.. I deposited over £ ...
Rejected
€1,200
Rejected
VulkanVegas Casino - Account blocked and deposits taken after unfounded accusations
Everything supplied is accurate and factual. I can only supply what information I have and need askgamblers to mediate this complaint SO I CAN get ...
Resolved
£1,150
Resolved
888 Casino - Account withdrawal blocked
My name is Carlos < surname removed > this online casino has close my account because they were concerned about my spending and they had blocked my ...
Unresolved
$211,000
Unresolved
MYB Casino - Disabled Account And Seized Balance Of 210K In Winnings
Being brief, I would highly recommend you re-evaluate your review/ranking of MYB Casino. This evening, March 31, 2021, MYB Casino has seized my entire ...
Resolved
Resolved
Golden Star Casino - Winnings incorrectly removed from active balance
Yesterday, I received an email stating that I had won an award in a recent tournament in the amount of $31,02I started a gaming session on Conquest ...
Rejected
£100
Rejected
888 Casino - Closed Account & No Winnings Received
I placed £100 online bet on the team to win the Super Bowl I placed the bet on the Tampa Bay Buccaneers. I looked up my account to see my winnings ...
Resolved
Resolved
PokerStars Casino - Emailed me regarding a refund then ignored my emails
Receive an email randomly from poker stars “You have a refund” (I have the screen shot) I’m unable to log in due to self excluding. I have sent ...
Resolved
Resolved
Kaboo Casino - Blocked account without explanation
Hello.On 03/15/2021 my account was blocked. They didn’t tell me the reason, they didn’t tell me anything. I am writing myself in support, they ...
Resolved
€550
Resolved
NetBet Casino - I cannot log in to my account
Hello.Account created on 13-07-2020Deposit 550 euro. Played into a slot machine. After winning the balance is 1925 euro.All requested documents have ...
Resolved
Resolved
PokerStars Casino - Account restricted
Hi!There was already complaint of my boyfriend - https://www.askgamblers.com/casino-complaints/pokerstars-casino-casino-account-restricted-1It was ...
Unresolved
Unresolved
24kCasino - Refused to help with bonus related glitch, then closed my account
I had 50 free spins from 24kcasino which I completed and than had to do the wagering of 35times. The terms say the max limit is 3eur however, I am not ...
Resolved
Resolved
JVSpin Casino - Refusing to close account
They won't let me close my account. I firstly contacted chat to close my account but i was informed that i had to contact them through email at block@ ...
Resolved
Resolved
JVSpin Casino - Casino refusing to stop marketing and closing account
Casino refuses to stop sending me marketing and states I have to do it myself from the account settings or by clicking unsubscribe from the email. I ...
Resolved
Resolved
PokerStars Casino - Account frozen and withdrawal blocked
While attempting to make a withdrawl from my account on Friday the 1st of June I was logged out of my account, upon trying to sign back in to continue ...