Account Handling Issues - Page 36

Ice Casino - Self exclusion rules

I requested account closure on the 27th of sept as i was unhappy and concerned about my gambling habits. I contacted online chat ,casino support and ...

Casino Rocket - Refuses to pay the winnings of 5,800 Euros without explanation

I registered in the end of September on casinorocket and won 5800 Euros. I uploaded my documents for verification and my account was blocked. There ...

Fairspin Casino - Lifetime account closure

I registered with Fairspin but then found that the payment methods I use were not available. I asked to close my account for life. Then I was told ...

Bovada Casino - Account Temporarily Disabled and funds kept

Thursday 9/22/2022 I made my Bovada account from a link one of my IRL friends sent me. I verified my email and my phone number and went to live chat ...

Bovada Casino - Disable my account for the second time this week after winning

My account has been disabled again for the second time this week after winning. Bovada customer service will not reenable. I’ve sent in my driver ...

Casino Moons - My account has been disabled when I was waiting for a withdrawal

Hi I have been waiting more than the 5 working days for my withdrawal of 100 dollars to come through to my skrill account I messaged a member of the ...

Bronze Casino - Money not received for a long time

Bronze Casino has closed my account for no reason. I had 600 euros on there of real money to withdraw but I am not able to withdraw due to them ...

Jackpot City Casino - Account has been closed with no other information

Hello,I have recently signed up for jackpot city casino and deposited 160$.After playing only a few slots I won 600$ and decided to withdraw. A few ...

Evolve Casino - Account closure

Hi I requested permanent account closure with Evolve casino 6 days ago!! I received a mail 3 days ago that my request had been forwarded to the ...

CasinoJAX - Account closed payment missing

I registered at CasinoJAX and deposited using BTC from Coinbase.As screenshots show I sent 800 NOK to the BTC address on the deposit page.While I was ...

Mr Mega Casino - Account closed, deposits not returned

My account was closed and I had confirmation from customer support that by deposits would be returned as I had an account balance greater than my ...

Betway Casino - Locked account and withdrawal can't be done until the call has been made

Hi, I am a very old customer of betway's. Have deposited a lot there too. Recently after winning big and asking for withdrawals to my skrill, my ...

Vbet Casino - VBet has locked my account with no reason

I have been playing on VBet some time and as I lost my balance I made another deposit of 1500€. I played it through once on slots playing bonus buys ...

Viggoslots Casino - They closed account due to lack of verification

Hello, during one of the transactions, I was asked to verify the payment by sending a photo of my credit card. And the problem is not the lack of such ...

AmunRa Casino - Not working but my money is still there

Hi All!I have played with AmunRa casino. I deposited 100 euros, played some while and made a withdrawal of approximately 140 euros (can't remember for ...

Bovada Casino - Account disabled and denied $126,000 withdrawal

Straightforward issue but an expensive one.(1) I submitted $3000 or so to my Bovada account after my friend referred me. Played this slot game and won ...

Dafabet Casino - Closed my account for asking my deposit amount

Hi dear ask gamblers team, I have deposited 1400rs yesterday to my dafa bet account. Amount is already deducted from my ...

1Bet Casino - The casino does not send copies of our chats

At the moment, a fairly large lawsuit is starting to unfold against 1bet Casino, however, in order to start the lawsuit, it would be essential for the ...

888 Casino - Locked out of account and prevented from withdrawing cash deposit

I have a verified account having previously sent in my id. Four days ago I made two deposits of £800 to 888casino for a promotion they were running. ...

SpinSamba Casino - Multiple failed Self Exclusion

I requested permanent self exclusion from Spin Samba Casino for the fourth time on 08/08/2022. I cited problem gambling as the reason for this issue. ...

PokerStars Casino - Account restricted due to pending investigation

Hello,My name is < full name removed > and on 31st of May 2022 my account has been frozen for security investigation just 1 day after I have cashed ...

Buumi Casino - Casino not returning deposits

I have asked the casino to shut down and prevent me from playing on their site in march. I still have been allowed to play at their casino. The chat ...

PokerStars Casino - Routine security investigation pending for 12 weeks

Hello,I play on pokerstars casino for many years, mainly Poker - The account is verified and I never had problems with transactions or anything else ...

TrustDice Casino - Closed my account and declined my withdraw

Hello,Something really strange happened to me while playing at this casino.I made an account about 3 months ago and was really enjoying playing at ...

Cbet Casino - They are allowing UK players to sign in and then blocks them later

I registered and made my first deposit with www.cbet.gg on the 14th July 2022. My account was verified under KYC by the 18th July. Everything was ...

Playamo Casino - Casino Playamo not correct to customers

Hello, The mentioned casino does not have a responsible gaming section so I can block myself for an amount of time in order to stop losing. I asked ...

Circus.be Casino - Suspended account with my winning balance, but explanation missing

When I tried to withdraw money from circus.be then my account was suspended. They asked me for a complete list of documents and photos proving my ...

Fairspin Casino - Casino ignoring me and don't reply to my emails

So I try close my account in this casino and sent them like 5-6emails the past 10 days. They just don't reply to my emails so I contacted live support ...