Account Handling Issues - Page 36

Planet 7 Casino - Revoked account for no reason

Hello,I am writing to you because of my account being revoked at Planet 7 Casino. I have been playing on that casino for a while now and I have ...

Magical Spin Casino - Account blocked and withdrawal refused

On 10th September, I saw my account blocked and received an email saying "Following an audit of your player account, it appeared a similarity of IP ...

Casoo Casino - Admitting fault of random removal of funds from account then closing my account

Hello,I have been playing at Casoo Casino a hell of a lot over the past 4-5 months. I am Level 49 in their loyalty program. (no idea what the top ...

Spin Million Casino - Tricked me to play after my request for account closure due to gambling addiction

HelloI want to complain about responsible gambling Policy off Spin Milllion Casino and about this how They handle my case and and about this at they ...

888 Casino - Account closed by with no honest answers

My account was closed almost a month ago by 888, I have contacted them several times as to why. I know exactly why but these guys refuse to give me an ...

PokerStars Casino - Account Restricted, No Further Updates

HiI opened my first ever account with Poker Stars a couple of weeks ago and made two deposits, £50 and £40 approx no problem and was playing away ...

22bet Casino - Refuses to close account immediately

Hi,I tried to close my account on 22bet. The refuse to do so immediately nor will they block deposit options. Only thing they do is answer like below ...

The Grand Ivy Casino - Closed my account with £8,000 winnings, won't say why

I have won quite a bit from this casino never had any problems Withdrawing.I have £8000 no bonus used which is in pending that I withdrew 22/8/19. I' ...

PokerStars Casino - Account restricted for over 2 weeks and still no reply

My account has been restricted about 2 weeks ago now due to a “random security check” which is supposed to take a maximum of 72 hours according to ...

PokerStars Casino - Account closed, Support not answering

I am currently in holidays in spain, Last week I decided to log on my pokerstars account and received a message letting me know my account was “ ...

PokerStars Casino - Account is restricted due to a routine control, no further information

Dear,Right after a 300 euro deposit my account was restricted due to a routine security investigation. This happened on monday the 30th of September. ...

PokerStars Casino - Account restricted following a routine security investigation

My account has been randomly restricted. I have been playing for a few years now and have already sent my full identification across a couple years ...

BaoCasino - Closed my account with €5,000 balance accusing me of 'money laundering'

Hello!I have found out about this Casino a while ago and deposited a bit. Then I won a nice amount in a Slot game. Casino asked me for a lot of ...

Unique Casino - Refuses to close account / respect own responsible gaming policy

Hello,I am an experienced online casino player that has experience from many online casino. Never have I come across such an unprofessional and rogue ...

888 Casino - Account locked and withdrawal delayed

Hello, I'm a 888 casino player. I’ve been playing under the nickname maryse61 for a long time and invested more than $ 15,000 in my account. but ...

PokerStars Casino - Account under random security check over two weeks

Hi, here files to my earlier complaint about account closoure and ramdom security check and totally missing customer service. Account was closed right ...

PokerStars Casino - Account closed without any reason again

As usual with PokerStars, they close my account again without any reason to request some documents to verify the account. I have sent the documents ...

PokerStars Casino - Frozen account and ignored by support

After deposit 1000 usd my account was frozen. I got letter from support ssaying;Your account was flagged during a routine security check.Ensuring your ...

Rich Casino - Closure of account for no reason

My account was closed for no reason. They are not responding to any of my emails. I transferred R19000 into there account over the last week to play ...

William Hill Casino - Permanently Suspended my account with £1,800

My situation is as follows, I will endeavor to give a short, but concise, true account in chronological order to help with the process.Personally I am ...

Spin Palace Casino - Closed my account and confiscated over 1,000€ in winnings without saying why

Hello! this casino has closed my account and confiscated 1,000€ in winnings.Chat would not tell me why and just said they have the right to close ...

Bronze Casino - Blocked account with €4,000

I am hoping that submitting this that I will be able to get some help from yourselves. I joined Bronze casino on the evening of Tuesday the 10th of ...

21 Dukes Casino - Account closed due to several "inconsistencies" found

I had just deposited my funds was 30 mins in to playing and mind you was winning I was up to over $300 when all of sudden it locked me out and then ...

PokerStars Casino - Account closed while playing!

Hello, my account was closed while playing casino slots at Pokerstars without any reason. I emailed them multiple times and even sent them my passport ...

Thebes Casino - Account closed without a justification

Hi, i registered on Thebes Casino on 04/09/19. I received 25 free spins that i played and on 05/09/19 i had more then 600€. I tried to make my 1st ...

Bronze Casino - Failed to exclude me, allowed me to deposit further

I am someone who wished to stop playing slots to self exclude to ensure I could control a gaming. Im with gamstop and this has closed most accounts, ...

PokerStars Casino - Account frozen for unknown reason

Hi,My account at Pokerstars was frozen for an unknown reason. This first occurred three weeks ago. I was told to contact support by email. I have also ...

Evobet Casino - Withdraw canceled and balance deducted based on groundless accusations

Hello everybody.This is my fisrt ever complaint against any online casino, and i am almost ten year's in the online gambler community, i will do my ...