3 years ago
On Monday April 24 my account was disabled due to BOVADA had my wrong social security number on file. So the asked me to send them a copy of my government ID and a photo of myself which I sent to their verification center and it was submitted. Photos below. Every time I attempt to log into my account it’s still says it’s disabled. I feel like they’re just ignoring me and hoping I just forget.
Disputed Casino
Bovada Casino
Reason
Account closure
AskGamblers
3 years ago
• Support Team
We have been informed by the player via email that issue has been resolved.
Thank you all for the cooperation on this matter.
Bovada Casino
3 years ago
• Representative
Hi there! Thank you for providing the requested information. We did email you on April 27 requesting that you contact us via Live Chat. Once you do, you'll be able to regain access to your account.
Regards
Bovada Services
Regards
Bovada Services
Bovada Casino Complaint Stats
Resolved
327 / 501
Avg. Amount
$6,563
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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