Resolved
€1,300
Resolved
Casoo Casino - Ignoring my gambling issue problem
I am suffering from a long-term gambling addiction. I wrote to this casino plenty of emails to block me but they ignore my gambling problem. I want a ...
Unresolved
£4,500
Unresolved
Betfair Casino - Account Closed & Withdrawal Void Without Saying Why
Good Afternoon,I am emailing today to raise a complaint about Betfair. I have included my account details below for completeness:< Personal data ...
Resolved
Resolved
Sticky Slots Casino - Account lockout and winnings taken without any further explanation
Hello help to understand the situation, sticky slots casino accuse me of fraud and creating a duplicate account on their website but I did not do it ...
Resolved
Resolved
Royal Vegas Casino - My account is not reopen with money still in it
I temporarily closed my account through online chat on Sunday Feb. 19/20. I asked that it be closed long enough for my withdrawal to go through so I ...
Unresolved
€7,448
Unresolved
Spin Casino - Closed My Account After Winning 7448
I played one of Spincasino's bonus offers and i managed to win 7448,08 euro's and now the casino sent me this "Please note that your account at Spin ...
Rejected
Rejected
Betway Casino - Account closed and winnings unfairly confiscated
To whom it may concern,I have a grievance against Betway Casino. They closed my account and confiscated my deposit as well winnings (they said it was ...
Resolved
$18,000
Resolved
Bovada Casino - Disabled my account
On February 13, Bovada disabled my account because they believed there were "other accounts using information similar" to mine. I never made more than ...
Resolved
£3,032
Resolved
BGO Casino - Closes account with no explanation
On 02 Feb 2020 I created an account with BGO casino and deposited amounts adding up to £2500 from my PayPal account (I kept losing so this was across ...
Resolved
Resolved
BetOnline Casino - Giving me the run around with account verification
I’d be happy to share my problem here. Firstly, they asked me to verification documents to their email. After waiting for 72 hours, I get a response ...
Resolved
Resolved
Betway Casino - Account Closed & Winnings Withheld Unjustly
Hello After recent correspondence via LiveChat with betway regarding my account, I feel that I have been harshly treated and this company has acted in ...
Resolved
£321
Resolved
888 Casino - Unjustified Account Closure & Funds Withholding
I opened an account with 888 casino and supplied them all the accurate information. They accepted my details and offered me various bonuses i.e free ...
Resolved
€21,550
Resolved
Cbet Casino - Unfairly removed winning because of Martingale strategy
HiI have opened a account with Cbet and started with 1850 Euro and reached 23400 Euro using mostly Esport betting and did use live casino too few ...
Resolved
Resolved
Dunder Casino - Ignored permanently self exclusion under the same License MT SECURE
Dear whom may concern,I was told that if I was self excluded on one of the casinos under the lisence of mt securetrade limited , I should of not been ...
Resolved
£900
Resolved
Betway Casino - Won some money now account is under investigation
I started an account on betway on 9/10/14 I deposited some funds and did not receive any bonus, i also sent in my driving license which u have to do ...
Resolved
£9,000
Resolved
BGO Casino - Account closure and witholding deposit and winnings
On 11th Jan 2020 I created an account with BGO casino and despaired £9,000 from my current account. This money is from my saving account and a ...
Unresolved
€2,095
Unresolved
Betfair Casino - Account closure and confiscation of balance with no justification whatsoever
Good afternoon. At the end of December, I registered at Betfair casino. since the casino was new to me, I started with small deposits. But for some ...
Resolved
Resolved
Planet 7 Casino - Account Access Revoked
I have been waiting for 2 withdrawals to get approved. I was asked to fill out the verification forms, which I did. Several times actually. The other ...
Unresolved
€800
Unresolved
Casino.com - Account 'temporarily' locked, almost a week later still no information why
I deposited 20 euros, i got 40 euros bonus and i won 800 euros. Casino.com has locked my account now .. for 5 days i try to contact them but their ...
Resolved
€110
Resolved
GoodWin Casino - Deliberately misleading players and accepting players from restricted countries
Goodwin is a casino where I have spent 110 euros. As a Dutch person it was possible to create an account here, but later I found out that this should ...
Resolved
Resolved
SpinRider Casino - £1,200.00 Winnings Confiscated Without Proof
I Joined this casino and used their 200% deposit bonus, using a £25.00 Deposit and them increasing the funds to £75.00. I had read the terms of the ...
Resolved
£3,000
Resolved
BGO Casino - Account closure without explanation
On 15th January I've deposited £3000 at BGO casino by mistake using Paypal, it was meant to be £300. When I realised that, I have requested ...
Resolved
€100
Resolved
GDay Casino - Closed account for no reason
HiI opened an account with gday casino and deposited 100 euro to avail of the welcome offer. After about 3 minutes of playing my account was self ...
Unresolved
€2,250
Unresolved
4starsGames Casino - Violation of terms and conditions
Dear AskGamblersrecently I opened an account with 4 starsgames, when opening the account I set a deposit Limit of 350 a month, as by their terms and ...
Unresolved
€1,000
Unresolved
Locowin Casino - Casino terms and conditions
Hi, Im a player from Sweden. I was able to create a account at locowin without problem. But according to there T&c swedish player are not allowed to ...
Unresolved
€1,485
Unresolved
Betfair Casino - Closed my account with 1485
I always considered this casino reliable, played for some time in it, lost and won, while withdrawing funds took no more than 6 hours. But not the ...
Resolved
$800
Resolved
Playamo Casino - Ignorance of Self Exclusion Request
On January 11, I emailed my VIP manager to let her know that I needed to self exclude for 6 months, effective immediately. See attached for full ...
Unresolved
€150
Unresolved
TS Casino - Account closure requests ignored for over a month
Dear AskGamblers & TS Casino,Today I am opening a complaint in regards to my multiple account closure requests being ignored. Live support is not ...
Unresolved
$2,736
Unresolved
Casino X - Unfairly applying a casino term, refusing to refund
First of all sorry for my english, because russian is my native language.Casino X broke his own terms and conditions anf blocked my account with 2736 ...