Account Handling Issues - Page 33

888 UK Casino - No response from responsibility gaming team for one month

On the 28th of March, my account was “temporarily restricted” due to a safety concern because of comments made on my account. I replied back to ...

Bovada Casino - Account disabled right after winning

I found a link to bovada on this couple social media that I follow, signed up and start betting, I won 3200 dollars, right after that when I was ...

PlayFrank Casino - No Communication, Account Closure and Withholding Winning

I created the account with PlayFrank casino, uploaded my identification documents and my profile was fully verified. I had actually won some winnings ...

PokerStars Casino - Account restricted for 6 weeks due to security investigation which normally takes a few minutes

Hey,I have a Problem for around 6 weeks now with my Stars Account & I would be very grateful if you can help me.My account has been restricted while ...

Bovada Casino - Account still disabled despite being told the opposite

On Monday April 24 my account was disabled due to BOVADA had my wrong social security number on file. So the asked me to send them a copy of my ...

Fortune Clock Casino - Refuse to Permanently Close my Account

This has been going on for months now but they refuse to permanently close my account. Everytime I ask they say it can only be closed for 30 days. ...

LeoVegas UK Casino - Account locked for security reasons for a week

Hello,On April 11th 2023, I was playing on the LeoVegas iphone UK app for a considerable amount of time without any issues. However, I was logged out ...

Winning Casino - Keeping my winnings on hold

Dear AskGamblers team.Yesterday 24.04.2023 I made an account with winning.io. I made a deposit of 2700 and won some. At the end my balance was around ...

Bovada Casino - Account under investigation for five days, 3,4K

I made my account a few weeks ago after a coworker told me about bovada. I got to $3400 on my account and decided on Sunday, April 23rd that I would ...

Bovada Casino - Bovada investigation account

I’ve been with Bovada for over a year and went to sign in last night after winning some bets and couldn’t log in and it says my account is under ...

888 Casino - Betting Investigation from May 2022

Hello,I opened an account on 888 on 2nd May 2022. I verified my account the same day and I started to use it. On 9th May my account was restricted, I ...

Bovada Casino - Account disabled and wanting to given access again

I have chatted twice and gotten my account verified twice with agents. I submitted pictures of them agreeing that it was verified. I haven't been ...

Mystake Casino - Fraud casino refused to be 12000 euro same like all big amounts on askgamblers

I won big on mystake 12000 euro the casino is refusing to pay I verified my accounts with video and send in 4 documents to prove that I am me.Hello , ...

Sportaza Casino - Unfairly closed my account with INR 27058 balance

Hi,I am filing this complaint here after waiting for five days since I raised the complaint with Sportaza. I sent my emails to [email protected], ...

5Gringos Casino - Unresponsive for 3,000 Euros

Hello, I been paid and verified by 5gringos I won 3500 euro they paid 500 after they stopped paying. I tried to get my money out they are unresponsive ...

Bovada Casino - Bovada has disabled my account and declined my withdrawal

I have been waiting for 3 weeks for a response to my account being momentarily disabled. I keep checking in and they say that the investigation has ...

GreatWin Casino - Responsible Gaming failed, lost money

On March 1st I sent an e-mail to [email protected] as per website responsible gaming direction. I struggle with Gambling and did this when I was in ...

Novibet Casino - Casino changed the rules

I was playing gates of Novibet. Bought 15 rounds for €20. My multiplier went over 1000x the game ended with 10 spins and said I had reached the max ...

Oshi Casino - Blocked account for unknown reason, runaround between chat and emails

I deposited money and submitted documents for verification, next day i tried to login and i saw a pop-up that showing your account is disabled and i ...

Ditobet Casino - Sent postal code to wrong address then locked 33 000 euro inside account as a consequence

Hi!I have quite a silly case here. My 33 000 eur inside ditobet is locked due to them wanting to verify my address with a letter with a code. They ...

Bovada Casino - Locked my account claiming mock investigation

After the first night of winning all of my money on sports betting, and not violating any TOS Bovada locked my account and it’s been locked for over ...

Pulsz Casino - Account closed while waiting for redeemed funds

website has locked me out of my account. Saying I need to verify my account again and to contact customer support. This is all after I sent a photo of ...

Fairspin Casino - Account blocked all of a sudden with no explanation

I've been registered on fairspin for quite a long, mostly because of their TFS token, to get a passive income, but in order to get a better income you ...

Bovada Casino - Account suspended, waiting 5 days longer than promised 48h

Account has been disabled and haven’t had a solution in 6 days and it was a 24-48 hour investigation. I have a lot of money in there and don’t ...

Slots.Lv Casino - Account under investigation, no info so far

I’ve been losing on Slots LV for months. I finally started winning and now my account is under investigation. All of a sudden I can not call slots ...

Melbet Casino - They lie to me and they didn't give my money

Many years ago I had an account on Melbet but I forget everything about it. Then I decide to bet again but I didn't use my previous phone or email so ...

Stake Casino - Account blocked and accused of forging verification documents

On March 19th, I submitted level 2 verification document to verify my identity.A few minuets later, they block my account and ask me to do level 3 ...

Playfastcasino - Request for permanent self exclusion not honoured

Dear AskGamblers team, I kindly ask your for your assistance with my complaint against Playfast casino; specifically in regards of their responsible ...