Chipstars Casino - Money disappeared from the account, suspicious activity?!

Dear Chipstars Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Chipstars Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear all,

This complaint has been reopened as per Chipstars Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear Askgamblers team,

We are awaiting reports from the providers which we will send to you via email, thank you for your patience.

This case is about a severe breach of our sportsbook terms and conditions and we had been left with no other choice than to ban the account permanently.

Dear Askgamblers! I don't even know what to say. I know for sure that I didn't break anything! No evidence from the casino has yet been provided! They just do what they promise! This has been going on for a very long time!

Dear Chipstars Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­[email protected]­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Askgamblers team,

The email has been sent to [email protected] The subject line is the link to this case.

Kind regards.

Dear Askgamblers team and player,

The following TCs have been breached here:

https:­//c­hip­sta­rs.b­et­/en­/le­gal­/te­rms­-an­d-c­ond­itions

4.7.b Same or very similar bets on sportsbooks events are considered arbitrage and therefore not legal,any wins from such betting patterns will be confiscated.

and

3.4.a Sportsbook platform reserves the right to cancel and refund bets placed by players which are reported by our external provider as professional players, where any collusion or arbitrage betting patterns are detected, this will also lead to a permanent and final ban.

We hope this clarifies everything as per provided logs.

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Chipstars Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.