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Ruby Slots Casino - Ruby slots 700 usd withdrawal in bitcoin

RESOLVED
Complaint Info
Disputed casino Ruby Slots Casino
Reason Delayed payment
Amount $ 700
Posted on May 5, 2021

On 4/11 2021 I initiated a withdrawal of 700 dollars.. I am verified and I have contacted support 9 times through email and 9 times through live chat... I am tired of getting escalated... Or elevated or whatever... I have never been replied to through email. It was decided I withdrawal through email cause they don't use my bank.

Posted on May 6, 2021

It has been resolve in a sense... The amount I had sent for withdrawal was the equivalent of 700 in u.s. currency. The amount I just received was approximately 585 us dollars worth in my bit coin wallet. Is that because the exchange rate of bit coin has changed in the month my withdrawal has been processing?

Jamesphilpot2777 Illinois
Posted on May 6, 2021

Here are the screenshots with attached files

AskGamblers
Posted on May 6, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

In addition, AskGamblers Complaints Team would like to remind player that the casino management as well as the relevant payment processor used for processing their transactions can not be hold responsible for the fluctuations of the crypto-currency involved into the dispute

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