I requested 6 withdrawals. 11-21-18 $625 -bonus = $350. 11-22-18 $894-bonus = $520. 11-28-18 $550 -bonus=$400. 12-01-18 $615-bonus=$240. 12-02-18 $826-bonus = $480. 12-3-18 $630-bonus = $275. I know it is 7 to 10 business days for each step. Managers approval, bank approval, shipping. after 15 business days I called the casino to see about approval, no answer, I left phone # 8282369203, they never called back. I did this three times. I then started chatting. Elsa Martin said documentations were not there . I gave her a reference # from a person named Patrick. She then said they have all forms and would escalate my withdrawal. I have talked to Ruben, Ash Martin, Johnathan Q. All saying the same the same talking points, but no results. Last night I talked to Kenny R. He said once approved it takes up to 30 days. I understand that. What i did not understand was once a check is sent out, another withdrawal is then approved taking another 30 days. According to his chat I am looking a least 6 months before I get all my checks. I am 74 and not too good with chatting and my computer skills are not too good, but this seems like a unresonable amount of time. It has already but 65 days and no checks have been sent. Could you please help me? Thank you Robert < personal information removed >.