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Royal Ace Casino - Still waiting for $180 payment since March 2019

REJECTED
Complaint Info
Disputed casino Royal Ace Casino
Reason Delayed payment
Amount $ 180
Inactive user
Posted on July 11, 2019

On March 4th I requested a withdrawal of $180

Royal Ace asked me to fill out paperwork. So I did...then they asked for more information..which I provided. Next thing I know they added the funds back in my acct. I requested another withdrawal. They requested more paperwork.

This went on and on. Finally in June , I was told I'd get a wire transfer for the money. I still haven't received. I am so upset. I'm out of work now and could use that money

Inactive user
Posted on July 15, 2019

I still haven't heard anything from Royal Ace Casino.

AskGamblers
Posted on July 16, 2019

AskGamblers Casino Complaints System /AGCCS/ detected that another complaint same issue related had been already submitted by the complainant and published. Therefore this complaint is being rejected.

AskGamblers
Posted on August 26, 2020

AskGamblers Casino Complaints System /AGCCS/ detected that another complaint same issue related had been already submitted by the complainant and published. Therefore this complaint is being rejected.

We would also like to inform the player that upon AskGamblers Policy and T&C only one account per player is allowed. Therefore the second account player used to submit this particular complaint will be closed. We would like to use this opportunity and warn the player that following AGCCS policy is a must. Not honoring our T&C and using our services in a bad faith may only lead to banning the player from using our services completely.

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