Around a year ago I signed up to Winner.com and since then I feel they have done everything in their power to withhold my winnings.
I signed up for the 200% casino bonus and played various casino games, sports bets and after being satisfied with my returns I requested a withdrawal. I completed the wager requirement on all bonuses on my account and then some, including large accumulater bets on football which were above and beyond any requirements. I was first asked for notorized documents around 8 months ago, which I got and sent off to their address in the Philippines. Unfortunately, because I didn't pay the extra £50 to post them with a signature at the other end, winner have denied any knowledge of receiving these documents, after various emails I was told I would have to send them again which I did last month. This time I paid the extra £50 and got a signature at the other end. Winner have now confirmed these documents but are still withholding my funds.
It's cost me nearly £300 to first get and send 2 sets of notorized documents which I feel is an extreme form of verification in the first place.
I have requested the funds be returned via Skrill because of this cost as I don't have a neteller account and do not posses a Visa card. It's been nearly a week waiting for confirmation from the finance department waiting for this request to be granted and I've now had enough. All I want is the funds in my account to be transferred back to the Skrill account from which I deposited over a year ago.