Need some support on the following inquiries below:
1) I'm still waiting on my 900$ withdrawal that was approved on 1/20. I called VIP today And here that it has not been ever sent over to finance. Please let me know when I may receive.
2) I spoke with a few VIP hosts who have also advised that my withdrawals from last year in feb/mar 2016 for 2658 should be wired and not refunded. They were to go over to finance to discuss but not sure if they got anywhere; I have been waiting almost a year at this point and would like my money that I respectfully won and did not receive. I have even contacted finance via email. I even sent over bank statements as someone decided to write on my account that I was paid and wasn't. Therefore, every time I call I need to explain this again and again. This is not good practice as the mistake was not made by me-- so need some support here.
I need some assurance especially since i have been loyal despite this.
Please advise, thanks