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Winner Casino - When will i get my money?

Complaint Info
Disputed casino Winner Casino
Reason Delayed payment
Posted on July 24, 2015

i played at winner casino on the 14/12/12 played a lot of money won£1500 played down to £1000 then i withdraw the winning .the next day i checked my email and they said they said they wanted better id when i already supplied a picture of my passport. i got email saying it was approved . then i phoned them on monday to find out when i getting my money the lady put me on hold came back on the phone said it will be dealt with within 4 working days .so that was ok i was to get a paper check so i phoned back on tuesday to find out when i was going to get my check posted because i thought of the chritsmas post the lady said it took 21 days to get £1000 CHECK POSTED that a chock right ive played n william hill and ladbrokes never heard anything like that in my life there gotod at taking your money out of your account dont wont to give you back just want to no when will i get my money

Posted on May 21, 2013

Apologies from Winner Casino for not replying to this before! Is it solved meanwhile? Please update us!

Posted on June 22, 2013

Dear @clark900,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on June 26, 2013

 This complaint can be considered solved!

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