After received $30 welcome chips i clear bonus with $190 profit, contacting chat support ask me for $50 deposit (via neteller) to execute withdrawal request.Past few days, an email asking me for (listen please copy paste)
We would like to ask for your notarized proof of address. We need these document to continue processing your withdrawal request. Please mail these document to us at P.O. Box 2642 Makati Post Office,Gil Puyat Avenue, Makati City, Philippines.
What?? notarized documents via mail post to philippines?
After that contacting support send my documents via email but they refuse that documents and the war started...
They refused email documents asking for notarized ID via mail, i asked to support 4 particular questions:
*Your company asume responsability if my notarized docs falls in wrong hands?
*Do you pay notarial fee + certificated mail from Argentina to Phillipines?
* Can you show me where said "customer are obligated to send documents via mail post" ?? just said we colud ask documents nothing else
*Why chat support never advice that situation he only wants my deposit telling me "make deposit and just ask for cashout"
I gonna contact Playtech by now, this ppl dont want to paid me and i affraid about my deposit