On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I checked my account today and it has been wiped clean as far as I can not see my past winnings, I can not play and I can not send it for help. No one is communicating with me on where and when I’ll receive my winnings. I have waited the 48 hours per their guidelines and now they have deleted everything and blocked me. Please advise.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 163 Resolved
- 2 days Avg response
- 4 days Avg complaint life
- 10,696 USD Avg amount
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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Resolved
Pulsz Casino - Redemption taking longer than stated
$150
Resolved
Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
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Unresolved
Pulsz Casino - Being stonewalled in regards to payment
$13,000
Unresolved
Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
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