On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I checked my account today and it has been wiped clean as far as I can not see my past winnings, I can not play and I can not send it for help. No one is communicating with me on where and when I’ll receive my winnings. I have waited the 48 hours per their guidelines and now they have deleted everything and blocked me. Please advise.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 53 of 159 resolved
- 2 days avg response
- 4 days avg complaint life
- 10,816 USD avg amount
-
Resolved
Pulsz Casino - Locked me out of account after not getting my winnings
$1,200
Resolved
Pulsz Casino - Locked me out of account after not getting my winnings
I have been playing Pulsz Casino for a while now and a few days ago I hit for $16,000 so like a dummy i redeemed a bit of the money and then kept ...
Read more -
Unresolved
Pulsz Casino - Redemption not paid
$100
Unresolved
Pulsz Casino - Redemption not paid
I’ve been playing with Pulsz for a long time and never had any issues—I always got paid. But now, for the first time, I’m having a serious ...
Read more -
Unresolved
Pulsz Casino - Verification of payment
$1,050
Unresolved
Pulsz Casino - Verification of payment
I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...
Read more -
Unresolved
Pulsz Casino - After winning gift cards account closed
$104
Unresolved
Pulsz Casino - After winning gift cards account closed
After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong ...
Read more
Have trouble with Pulsz Casino?