Not paying redemptions and only giving delaying responses. They say the expedite claim but nothing happens. Redemption for Gift Card of $50 submitted on May 7, 2025 and still not processed. Just getting the run around. I have contacted customer support 7 times and given the same copy and paste response. Others are complaining on Facebook as well now.
Complaint Info

Dear Casino Click,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Casino Click Complaints
- 0 of 3 resolved
- 2 days avg response
- 4 days avg complaint life
- 162 USD avg amount
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Unresolved
Casino Click - Never Received Gift Card
$10
Unresolved
Casino Click - Never Received Gift Card
I redeemed a gift card for $10 on Casino.Click on April 28th and it says it was supposed to take no longer than 3 business days to go through Prizeout ...
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Unresolved
Casino Click - Have not received 427 dollar payment for over 3 weeks
$427
Unresolved
Casino Click - Have not received 427 dollar payment for over 3 weeks
I deposited $307 with Casino.Click on 20 February and turn it into $427.13 for a $120 profit.I tried to withdraw the $427.13 via bitcoin - and it was ...
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