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Chanced Casino - Lied and will not pay

UNRESOLVED

Complaint Info

Disputed casino

Chanced Casino

Amount

$ 2053

2 months ago

Chanced casino has strung me along, saying their payment process was backed up.

My redemption was January 5th, 2025.

I have messages and emails from them saying it also they won't respond.

I have money still in there that I can't use as well. This is bs. And they won't respond now, also aren't allowing me to even play it comes up as an error every time.

AskGamblers
2 months ago

Dear @Mikenc123,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

2 months ago

My redemption was for $1600.00 and they also have $453.16 they have locked that is still playable funds.