Been stuck in verification mode for 6 days and no response I have emailed them and submitted a complaint on there website and still nothing. I have been trying to redeem 212$ for almost a week in my email and In website complaint I included my ID both front and back pics and 3 months of bank statements and they won't even write me back
Complaint Info
Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
WOW Vegas Casino Complaints
- 25 of 42 Resolved
- 3 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 13,029 USD Avg. Amount
-
Unresolved
WOW Vegas Casino - Closed my account for no reason with pending redemption
$1,100
Unresolved
WOW Vegas Casino - Closed my account for no reason with pending redemption
During the past 48h I bought 4 times their $250 megapack which it s supposed to reward you with a bonus spin, up to 100% value of the pack. 1st ...
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Unresolved
WOW Vegas Casino - Address verification ignored
$160
Unresolved
WOW Vegas Casino - Address verification ignored
am submitting this complaint regarding my account at WOW Vegas Casino. I currently have an available balance of $160 that I am unable to withdraw due ...
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Unresolved
WOW Vegas Casino - Verification failed and no reply from support
$3,582
Unresolved
WOW Vegas Casino - Verification failed and no reply from support
I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ...
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Unresolved
WOW Vegas Casino - Verification status unknown for 4 weeks
$3,000
Unresolved
WOW Vegas Casino - Verification status unknown for 4 weeks
I submitted all the proper documents for verification and it's been saying "documents are in were reviewing them now". It's been saying that for 4 ...
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