Complaint #6 Spree Casino

Spun wrong amount

By Twaquan

1 year ago

Hello, on 06/01/25, I placed a 0.88 cent spin on a game called dragons vs pandas. game spun a $88 spin instead. I reached out to site, but no response. Ive had this happen before with other games on this site. I'd be willing to accept a refund in SC credits.

Can you assist me?

Disputed Casino Spree Casino

Reason Wrong calculations

Discussion

AskGamblers

• Support Team

11 months ago

Dear Spree Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Spree Casino Complaint Stats

Resolved 0 / 3

Avg. Amount $1,001

Avg. Complaint Duration 4 days

Avg. Response Time 3 days

Spree Casino Complaints

See all complaints for this casino

They pay then they don't

I am making a complaint here now because I have talked to support more than 10 times in the last week.

They keep telling me they'll email me, but I never hear back.

I won $2000 on March 12th, and they paid me. I won $2003 on March 16th, and they never sent it. Then I won $3000 on March 21st, and they paid fast. However, they still owe me $2003 because they never paid me.

I even tried to get an ID number for my bank info, and they won't give it to me.

This casino was one of my favorites, and I have spent thousands here, but they don't care.

Unresolved

$2,003

Problems with verifiction

I won $1,000 last Friday at spree casino and when I went to withdrawl they wanted me to send a photo of my debit and credit card. Witch I was okay with cause that's what McLuck did and I recieved my funds. But at spree they keep telling me that I only sent front of photo. Witch I didn't. I am also sending screenshots of our messages. I just need help recieveing my funds. Thank u so much. I attached screenshots of emails from us. I hope u got them.

Unresolved

$1,000