Zula Casino - Account Verification Delay

Dear @Bkeeweb,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

15,000 SC on the account now.

Dear @Bkeeweb,

Can you please clarify the currency?

Thanks for cooperating with the AskGamblers Complaint Team.

Sorry, USD?

Dear @Bkeeweb,

The AskGamblers Complaint Team kindly asks you to clarify if the total amount of the disputed payment/s is 15000 USD?

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Yes the total amount on my account is 15,000 SC in the USD currency.

The total disputed payment on Zulacasino is 15,000 USD (SC)

Attached is message + balance

Still haven’t heard anything from Zula

Dear Zula Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.