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Treasure Island Jackpots Casino - won't pay me!!

Complaint Info
Disputed casino Treasure Island Jackpots Casino
Reason Declined payment
Amount $ 150
Posted on July 23, 2014

I have been trying now for over a month to get a payout from this casino. I have sent in all forms and that has been acknowleged by the casino..They even lowered my withdrawl from 1000 to 150 because I had a free chip in there somewhere..(i dont even care about that) This is the problem...the money is still sitting in my casino acct. I could reverse it today if I wanted to. I can get zero help with this..for over a month now I have gone into live chat and I am told sorry we cannot help you, only our accounting department can. However there is no other way to contact this department other than emailing them...then you get no response!!!

I was going to post my chats here but decided not to..I do have some if you need to see them.

I am very frustrated wit hall of this as you can imagine.I cannot even get a status on this withdrawl. It is obvious to me they have done nothing since it is still sitting in my account. Help.

Posted on February 24, 2013

 kellye, please confirm this issue is solved!

Posted on February 25, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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