non payment of my winnings
I won 150. dollar s from the rialto casino. I cannot get anyone to respond to any of my emails treid contacting the casino on several occassians all the phone operators say the same thing contact finance.(really) I'm begining to thing there is no finance dept.this is just ridiclous. after i won the 150.00 dollars i was told to send over my documents driver lic banking infromation creditcard bank statements. Like I explained to the phone operator this is a lot of personnal infromation.they agreed but still referred me back to the finance dept.which i cant not get in touch with to no avail.i,ve sent email after email i cant get in touch with anyone. Can you please look into this ASAP. Thank you
Rialto Casino Complaint Stats
Resolved
6 / 12
Avg. Amount
$164
Avg. Complaint Duration
16 days
Avg. Response Time
3 days
Rialto Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 6 out of 11 complaints in this category have been resolved.
This operator's average complaint duration is 16 days, while the average duration across all operators is 8 days.