I made a successful withdrawal of few hundred euros here before. After submitting my docs it took almost a month to get my first withdrawal out.
After some time i went to play here again, playing and losing many times.
I finally got a win and got the wager requirements cleared succesfully.
The withdrawal was 932 euros. They payed me 500eur after waiting for almost a month and returned the remaining 432 euros to my account balance.
I have been trying to withdraw the remaining 432 euros few times now and every time the money keeps returning to balance.
The people in chat don't seem to know anything what could be wrong or what is the reason for cancelling my withdrawal(s).
They just tell to email support/accounting/security. I have sent emails to each of them and nobody is answering my messages.
I just feel like they try to direct the conversation out of my question about the withdrawals.
Now when i have asked about my withdrawal so many times in chat, they have stopped answering my questions.
The chat seems very nice and helpful until i ask about the withdrawals: the question works like a magic button to initiate complete silence..just like someone working in the chat disappears...
As always i read the rules and terms carefully and sometimes i even go to ask the chat if some game is forbidden or not. I am sure i have not broke any of their rules.
Please askgamblers can you help me to get my money out.?