I made a deposit of 1600 NOK - Norwegian Kroner(195 euros) at TeamBet sportsbook, and got a 50% signup bonus of this amount. I then completed all of the rollover requirements, and now I have 41490,10 NOK (5080 euros) in my account. So I wanted to make a withdrawal, but this was refused since I needed to verify first, which of course I understand.
So they ask me to send in 3 documents: personal id, address document and picture of my skrill account used for deposit. I send in all of this, but the address document wasn't accepted. I quickly send in new documents that are accepted. But now they ask me for a picture of me holding my id next to my face (why didn't they just ask for this in the first mail...?) and I comply with this and send a picture. I don't hear anything from them and send a mail asking for verification that my account is verified now. Then they reply that the picture of me holding my ID wasn't good enough. I take 5 new pictures with me holding my ID next to my face, so that there should be no doubt it's enough to verify me.
But now I have not heard anything for 4 days, and previously they always responded within a day. I feel like they are dragging things out in a unreasonable way because of the amount I have won.
Best New Casino Finalist BaoCasino