Didnt pay out and blocked account!

Hello Everyb­ody­/As­kga­mblers!

Please help! :)

This casino is blocked my account because: "I'm from Hungary"!

Supreme e-mail:

Re: account locked (Support #20293449)

Hi

We are sorry but we do not accept players from hungary any more

Thanks

Regards

Support team

supreme Play Casino

suppor­t@s­upr­eme­pla­y.com

Askgamblers shows now too: "Players from Hungary are accepted"

And the STORY/SHOW BEGIN:(It's happened half year ago, I didnt know this site earlier):(:

I won 654.20 EUR in this casino, but Supreme is cancelled, because I played Black Jack while bonus was active!

It's true, BUT THE BONUS IS ACTIVE WHEN CASHOUT REQUITMENTS ARE MET! (It's Rival system)

I wagered more than enough (2906 eur), and after the slots playing (after the wager), I played Black Jack for fun, so I didnt want to cheat or something! (I lost some eur with the Black Jack, but it is not important, when I start the withdrawal, I have got 654 eur)

The Supreme Financial Dep. was unflexible, ununderstanding, and they didnt want to see in the details!... :(

SO the details:

I used 200 % welcome bonus, so I deposited 30 eur, so i got 60 eur, so I played with 90 eur!

I played FROM Mar 4, 09:47:27 PM TILL Mar 4, 11:36:46 PM <--- Supreme datas

I won some money (after -60 eur bonus), what Supreme is cancelled:

205344530800774 654.20 NETeller CANCELLED 5:09:57 AM

My last wagered correctly at the slot machine (till this time NO Black Jack):

205344530722339 Milk the Cash Cow 3.00 3.00 Mar 4, 22:48:10 PM

My first Black Jack playing happened on March 4, at 22:49:25 PM, with 5 $ wagered

Here you can find a Supreme answer via e-mail (WHAT IS NOT CORRECT), this answer would be better for me, coz Supreme wrote my first Black Jack hand was later, but it is not true:

------­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­-------

You can see on your play history that the promo was activated on

2013-03-04 21:47:27 (server hour) and completed on 2013-03-04 23:36:46

(server hour)

You can also see blackjack bets at 2013-03-04 23:31:50 / 2013-03-04

23:31:41 / 2013-03-04 23:29:37 / 2013-03-04 23:28:06

So those bets where done during the bonus, when bonus play through was

still not completed and so under the bonus terms.

------­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­------

I have checked my wagers from page to page! (This was a heavy job.):

(In Rival casinos you can see every spins (bets - spins - times)

The following data resulted from this work:

Till March 4, at 22:49:25 PM, the following wagers have occurred (according to YOUR history):

TIMES BET

322 X 3 EUR = 966 EUR wagered

142 X 2 EUR = 284 EUR wagered

49 X 1 EUR = 49 EUR wagered

964 X 1.5 EUR = 1446 EUR wagered

215 X 0.75 EUR = 161.25 EUR wagered

Total wagered: 2906.25 EUR

The wager requitments in euro: 2700 EUR

Well, my wagers were more than sufficient!



These, I wagered with slot machines WITHOUT ANY NOT ACCEPTED GAME: THIS WAS MORE THAN ENOUGH!

In Supreme bonus terms, they say nothing like that I cannot play any game after the wager!

So finally, This casino should pay! :)

Thank you for the attention!