Hello Everybody/Askgamblers!
Please help! :)
This casino is blocked my account because: "I'm from Hungary"!
Supreme e-mail:
Re: account locked (Support #20293449)
Hi
We are sorry but we do not accept players from hungary any more
Thanks
Regards
Support team
supreme Play Casino
[email protected]
Askgamblers shows now too: "Players from Hungary are accepted"
And the STORY/SHOW BEGIN:(It's happened half year ago, I didnt know this site earlier):(:
I won 654.20 EUR in this casino, but Supreme is cancelled, because I played Black Jack while bonus was active!
It's true, BUT THE BONUS IS ACTIVE WHEN CASHOUT REQUITMENTS ARE MET! (It's Rival system)
I wagered more than enough (2906 eur), and after the slots playing (after the wager), I played Black Jack for fun, so I didnt want to cheat or something! (I lost some eur with the Black Jack, but it is not important, when I start the withdrawal, I have got 654 eur)
The Supreme Financial Dep. was unflexible, ununderstanding, and they didnt want to see in the details!... :(
SO the details:
I used 200 % welcome bonus, so I deposited 30 eur, so i got 60 eur, so I played with 90 eur!
I played FROM Mar 4, 09:47:27 PM TILL Mar 4, 11:36:46 PM <--- Supreme datas
I won some money (after -60 eur bonus), what Supreme is cancelled:
205344530800774 654.20 NETeller CANCELLED 5:09:57 AM
My last wagered correctly at the slot machine (till this time NO Black Jack):
205344530722339 Milk the Cash Cow 3.00 3.00 Mar 4, 22:48:10 PM
My first Black Jack playing happened on March 4, at 22:49:25 PM, with 5 $ wagered
Here you can find a Supreme answer via e-mail (WHAT IS NOT CORRECT), this answer would be better for me, coz Supreme wrote my first Black Jack hand was later, but it is not true:
----------------------------------------------------------------------------------------
You can see on your play history that the promo was activated on
2013-03-04 21:47:27 (server hour) and completed on 2013-03-04 23:36:46
(server hour)
You can also see blackjack bets at 2013-03-04 23:31:50 / 2013-03-04
23:31:41 / 2013-03-04 23:29:37 / 2013-03-04 23:28:06
So those bets where done during the bonus, when bonus play through was
still not completed and so under the bonus terms.
---------------------------------------------------------------------------------------------------
I have checked my wagers from page to page! (This was a heavy job.):
(In Rival casinos you can see every spins (bets - spins - times)
The following data resulted from this work:
Till March 4, at 22:49:25 PM, the following wagers have occurred (according to YOUR history):
TIMES BET
322 X 3 EUR = 966 EUR wagered
142 X 2 EUR = 284 EUR wagered
49 X 1 EUR = 49 EUR wagered
964 X 1.5 EUR = 1446 EUR wagered
215 X 0.75 EUR = 161.25 EUR wagered
Total wagered: 2906.25 EUR
The wager requitments in euro: 2700 EUR
Well, my wagers were more than sufficient!
These, I wagered with slot machines WITHOUT ANY NOT ACCEPTED GAME: THIS WAS MORE THAN ENOUGH!
In Supreme bonus terms, they say nothing like that I cannot play any game after the wager!
So finally, This casino should pay! :)
Thank you for the attention!
