Your account as been treated as such because of a breach in our terms and condition.
Section #2: All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP.
Terms & Conditions
Section #5.1: You may only register and operate a single account with Betrally. If you hold more than one account we reserve the right to close all accounts and confiscate all funds.
Under the above circumstances all account transactions in the account on which the dispute was raised were voided and the deposited funds in the relevant account will be sent to the respective Finance Source from which they derived.