Still no response from Pamper Casino

posted on November 20, 2012.

I am still trying to get my winnings from Pamper casino. I wrote to you once before and a portion of my winnings were then sent to me (800.00). There was still a remainder of $798.00 which I was told I would get in 30 days. The 30 days have passed and I had not received any monies so I deceided to call to find out if I needed to open up a new ticket to get the remainder of my funds, the person I spoke with said no that I should do nothing. I then deceided to write their customer support asking what the status on my withdrawal was and I specifically said that I did not want to open up a new ticket (opening a new ticket prolongs the process) I just wanted someone to let me know the status of my withdrawl and when I could expect to receive it. I got back an automated response opening up a new ticket, stating one of our agents will get back to you as soon as possible. An agent never gets back .

The original ticket number was TJO-656-74319

The new ticket number is XEF-367-64816

This casino really needs to work on their communication with their customers. All I wanted was for someone to answer me.

posted on November 24, 2012.

This withdrawal has already been processed. Please check your email for the transfer info.

posted on November 28, 2012.

 NastyHbt, please confirm this!

posted on December 2, 2012.

 Due to inactivity of the submitter, this complaint can be considered withdrawn and case solved!